Managing Director/Market Leader Philadelphia

Profile

Aon is looking for a Market Leader for Greater Philadelphia Aon Philadelphia is one of the largest, fastest-growing markets within Aon.  With a team of over 300 professionals, Aon Philadelphia serves a wide range of clients, ranging from global pharmaceutical firms to large regional healthcare and retail organizations to higher educational institutions and non-profit entities serving the needs of local communities.  The impact of this office is significant, as its professionals solve problems which encompass traditional risk management, emerging challenges in the war for talent, cyber threats, and the health and financial security of employees.Building on success, the new Market Leader will join a team of highly engaged colleagues working towards a common goal – serving clients, colleagues and communities with the best ideas and solutions in the industry.  The Greater Philadelphia team works within the context of a broader firm aggressively engaged in innovation to propel Aon and its clients with the data and insights to drive better decision making.  The strong collaborative culture across Aon offers leaders in the Philadelphia market access to the best resources, no matter where in Aon’s global network they may reside.The Market Leader will oversee all strategic and tactical operational functions of the Greater Philadelphia, PA market. This leadership position will devise and implement business strategies to achieve superior growth performance across Aon’s Risk, Wealth, Health and Human Capital Solutions businesses. As Market Leader, you will partner with other leaders to recruit, engage and develop world-class talent and to build a culture in which colleagues thrive.  Your impact as Market Leader of Greater Philadelphia The Market Leader provides the day-to-day leadership necessary to create and foster a team culture across all functional, industry and product lines in the Aon matrix management environment.  In this highly collaborative role, the Market Leader is the extension of Aon’s regional and national management team with local authority.  The scope of responsibility requires that this person be consulted on and agree with the business decisions that have a direct impact on their offices. This person has the opportunity to provide input, as appropriate, into decisions that will impact the geographic area.  In this leadership role, this person is responsible for achieving established financial goals through revenue retention and growth as well as expense control, and for guiding execution of company values, policies and initiatives.  Notwithstanding the local focus of this position, the Market Leader places the interest of Aon ahead of local and/or regional interest. The Market Leader reports to the East Region leader for Aon. Job Responsibilities:Business ManagementLeads, personally participates in and is responsible for all business activities of the office, including achievement of annually established Key Performance Indicators (KPIs)Serves as principal local advocate (inside and outside the office) in communicating the value proposition of Aon, the capabilities of the firm, our business philosophy, core values, etc.Contributes to the expansion of the company’s footprint in greater Philadelphia, with an eye toward acquisition and organic growthCollaborates with regional leadership, Integrated Function leaders, and others in developing short- and long-term objectives and implementing strategies to achieve those objectives.  (“Integrated Functions” include: origination; national practice groups: industry/product/process; and service units.)  Monitors results and works with these groups to determine causes of under-performance and necessary actions where objectives are not being metServes as the local champion (and, where necessary, driver of accountability) of Aon initiatives ensuring:Delivering Aon UnitedLocal office compliance with company policies, such as annual performance reviews, accounting policies, E&O reporting, licensing, etc.Local office colleague awareness, understanding of and compliance with Aon’s vision, strategies, capabilities, processes and proceduresPeople ManagementWorks with the East Region Leader, the Integrated Function leaders, HR and others in (1) identifying, recruiting, and hiring candidates; (2) identifying local training needs; (3) reviewing performance of local employees and sign-off on all local personnel actions; (4) resolving conflicts involving the local office and other offices or Integrated Function units, and (5) Collaborating with Integrated Function Leaders, as appropriate, on personnel actions concerning locally-based, regional or national colleaguesServes as the advocate for, and coach to, all office colleagues.Focuses on colleague engagement and development in the office to reduce turnover, achieve high employee performance and to increase the high-performer retention rateProvides input to the East Region Leader, Integrated Function leaders and others with respect to appropriate compensation for local and locally-based regional employeesImplement appropriate succession plans to guarantee the continued success of the officeClient and New Business ManagementServes as the principal client retention and new business champion in the office, assuring the delivery of service excellence, including implementation and oversight of client service best practices and procedures.  The Market Leader also fosters and leads prospect/client relationship activities and has the primary responsibility for meeting and/or exceeding the office’s annual goalsTakes ownership of client problems with Aon by facilitating communication, ensuring that the appropriate individuals are involved in the resolution and following through with the client, if necessary, to determine client satisfaction with the resolutionDirects compliance with Aon processes and procedures to reduce errors and omissionsFinancial ManagementCollaborates with the East Region Leader, the Integrated Functions leadership and Finance to develop a financial plan for the local office, recognizing that many offices host national and regional employeesActively participates in executing the overall office plan and monitors results Monitors, contains and/or reduces expenses within his or her area of direct responsibility, consistent with prudent management of the business.  Provides input to regional Integrated Functions leadership with respect to expenses incurred by locally-hosted regional colleaguesCommunicates Aon expense control initiatives (e.g. strategic sourcing, T&E, etc.) throughout the office and implements within direct sphere of influenceMonitors the financial forecasts and works with all relationship managers in the office and with Finance to keep account current.  Where necessary, also pursues receivable collection  Office ManagementMakes recommendations on real estate assessments, office moves and other facilities issuesEnsures that building management provides proper services for the efficient running of the office Community VisibilityEnsures Aon’s visibility and business networking within the corporate and civic community by encouraging staff participation in local organizationsRepresents Aon in professional and business associations; functions as Aon’s ambassador to local civic organizationsThe individuals in this position should be proven performers with significant experience in professional services.  Exceptionally strong leadership, teamwork and influencing skills are required to excel in this matrix management environment   You Bring Knowledge and Expertise Required Experience: Relevant industry certifications preferredMinimum 15 years experience at a regional or national firm with a strong track record of driving business performance and an excellent reputation in the professional services industryMinimum 5 years of proven management experience in growth settingsDemonstrated track record of success in growing a professional services firm (entering new markets, expanding product distribution)Strong desire to mentor and coach as well as evaluate, grow and develop talent in the organizationProven track record of fostering colleague engagement and managing changeExperienced in development and execution of annual and long-term strategic plansDriven to develop a culture characterized by empowered staff who are held accountable for results        Education:Bachelor’s degree or relevant experienceWe offer youA competitive total rewards package, continuing education and training, and tremendous potential with a growing worldwide organization.Our Colleague Experience: From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day.  They make a difference, work with the best, own their potential, and value one another.  This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience. About Aon:Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status.  Aon is committed to a diverse workforce and is an affirmative action employer. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.  2500591,qualifications:UNAVAILABLE,responsibilities:Aon is looking for a Market Leader for Greater Philadelphia Aon Philadelphia is one of the largest, fastest-growing markets within Aon.  With a team of over 300 professionals, Aon Philadelphia serves a wide range of clients, ranging from global pharmaceutical firms to large regional healthcare and retail organizations to higher educational institutions and non-profit entities serving the needs of local communities.  The impact of this office is significant, as its professionals solve problems which encompass traditional risk management, emerging challenges in the war for talent, cyber threats, and the health and financial security of employees.Building on success, the new Market Leader will join a team of highly engaged colleagues working towards a common goal – serving clients, colleagues and communities with the best ideas and solutions in the industry.  The Greater Philadelphia team works within the context of a broader firm aggressively engaged in innovation to propel Aon and its clients with the data and insights to drive better decision making.  The strong collaborative culture across Aon offers leaders in the Philadelphia market access to the best resources, no matter where in Aon’s global network they may reside.The Market Leader will oversee all strategic and tactical operational functions of the Greater Philadelphia, PA market. This leadership position will devise and implement business strategies to achieve superior growth performance across Aon’s Risk, Wealth, Health and Human Capital Solutions businesses. As Market Leader, you will partner with other leaders to recruit, engage and develop world-class talent and to build a culture in which colleagues thrive.  Your impact as Market Leader of Greater Philadelphia The Market Leader provides the day-to-day leadership necessary to create and foster a team culture across all functional, industry and product lines in the Aon matrix management environment.  In this highly collaborative role, the Market Leader is the extension of Aon’s regional and national management team with local authority.  The scope of responsibility requires that this person be consulted on and agree with the business decisions that have a direct impact on their offices. This person has the opportunity to provide input, as appropriate, into decisions that will impact the geographic area.  In this leadership role, this person is responsible for achieving established financial goals through revenue retention and growth as well as expense control, and for guiding execution of company values, policies and initiatives.  Notwithstanding the local focus of this position, the Market Leader places the interest of Aon ahead of local and/or regional interest. The Market Leader reports to the East Region leader for Aon. Job Responsibilities:Business ManagementLeads, personally participates in and is responsible for all business activities of the office, including achievement of annually established Key Performance Indicators (KPIs)Serves as principal local advocate (inside and outside the office) in communicating the value proposition of Aon, the capabilities of the firm, our business philosophy, core values, etc.Contributes to the expansion of the company’s footprint in greater Philadelphia, with an eye toward acquisition and organic growthCollaborates with regional leadership, Integrated Function leaders, and others in developing short- and long-term objectives and implementing strategies to achieve those objectives.  (“Integrated Functions” include: origination; national practice groups: industry/product/process; and service units.)  Monitors results and works with these groups to determine causes of under-performance and necessary actions where objectives are not being metServes as the local champion (and, where necessary, driver of accountability) of Aon initiatives ensuring:Delivering Aon UnitedLocal office compliance with company policies, such as annual performance reviews, accounting policies, E&O reporting, licensing, etc.Local office colleague awareness, understanding of and compliance with Aon’s vision, strategies, capabilities, processes and proceduresPeople ManagementWorks with the East Region Leader, the Integrated Function leaders, HR and others in (1) identifying, recruiting, and hiring candidates; (2) identifying local training needs; (3) reviewing performance of local employees and sign-off on all local personnel actions; (4) resolving conflicts involving the local office and other offices or Integrated Function units, and (5) Collaborating with Integrated Function Leaders, as appropriate, on personnel actions concerning locally-based, regional or national colleaguesServes as the advocate for, and coach to, all office colleagues.Focuses on colleague engagement and development in the office to reduce turnover, achieve high employee performance and to increase the high-performer retention rateProvides input to the East Region Leader, Integrated Function leaders and others with respect to appropriate compensation for local and locally-based regional employeesImplement appropriate succession plans to guarantee the continued success of the officeClient and New Business ManagementServes as the principal client retention and new business champion in the office, assuring the delivery of service excellence, including implementation and oversight of client service best practices and procedures.  The Market Leader also fosters and leads prospect/client relationship activities and has the primary responsibility for meeting and/or exceeding the office’s annual goalsTakes ownership of client problems with Aon by facilitating communication, ensuring that the appropriate individuals are involved in the resolution and following through with the client, if necessary, to determine client satisfaction with the resolutionDirects compliance with Aon processes and procedures to reduce errors and omissionsFinancial ManagementCollaborates with the East Region Leader, the Integrated Functions leadership and Finance to develop a financial plan for the local office, recognizing that many offices host national and regional employeesActively participates in executing the overall office plan and monitors results Monitors, contains and/or reduces expenses within his or her area of direct responsibility, consistent with prudent management of the business.  Provides input to regional Integrated Functions leadership with respect to expenses incurred by locally-hosted regional colleaguesCommunicates Aon expense control initiatives (e.g. strategic sourcing, T&E, etc.) throughout the office and implements within direct sphere of influenceMonitors the financial forecasts and works with all relationship managers in the office and with Finance to keep account current.  Where necessary, also pursues receivable collection  Office ManagementMakes recommendations on real estate assessments, office moves and other facilities issuesEnsures that building management provides proper services for the efficient running of the office Community VisibilityEnsures Aon’s visibility and business networking within the corporate and civic community by encouraging staff participation in local organizationsRepresents Aon in professional and business associations; functions as Aon’s ambassador to local civic organizationsThe individuals in this position should be proven performers with significant experience in professional services.  Exceptionally strong leadership, teamwork and influencing skills are required to excel in this matrix management environment   You Bring Knowledge and Expertise Required Experience: Relevant industry certifications preferredMinimum 15 years experience at a regional or national firm with a strong track record of driving business performance and an excellent reputation in the professional services industryMinimum 5 years of proven management experience in growth settingsDemonstrated track record of success in growing a professional services firm (entering new markets, expanding product distribution)Strong desire to mentor and coach as well as evaluate, grow and develop talent in the organizationProven track record of fostering colleague engagement and managing changeExperienced in development and execution of annual and long-term strategic plansDriven to develop a culture characterized by empowered staff who are held accountable for results        Education:Bachelor’s degree or relevant experienceWe offer youA competitive total rewards package, continuing education and training, and tremendous potential with a growing worldwide organization.Our Colleague Experience: From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day.  They make a difference, work with the best, own their potential, and value one another.  This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience. About Aon:Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status.  Aon is committed to a diverse workforce and is an affirmative action employer. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. ,skills:UNAVAILABLE,workHours:UNAVAILABLE,jobBenefits:UNAVAILABLE,datePosted:2022-01-04T01:38:00 0000,employmentType:FULL_TIME,educationRequirements:UNAVAILABLE,salaryCurrency:USD,baseSalary:{@type:MonetaryAmount,currency:USD,value:{@type:QuantitativeValue,value:0,minValue:0,maxValue:0,unitText:YEAR}},validThrough:2023-01-04T01:39:27.000Z,industry:UNAVAILABLE,hiringOrganization:{@type:Organization,name:Aon Corporation,sameAs:****Market StreetnOne Liberty Place,postalCode:19103,addressCountry:United States}}}

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