Business Operations Manager

Profile

Join our Talent Network
JOB SUMMARY
Working under general direction, responsible for managing operations and
administrative support for a business unit or large department. Manages and
oversees budgeting, process improvement, controls for specialized software and
other functions enabling the department or business unit to meet objectives in
an effective and efficient manner.





ESSENTIAL DUTIES AND RESPONSIBILITIES
Acts as key financial and logistical liaison and/or resource between management
to either: an LMA (Local Market Area), business unit, large department or work
group. Works with management team(s) to identify, develop and implement
strategic plans to achieve goals. Implements actions for improvement and
practical solutions as approved by management.



Responsible for business metrics, strategic management of project resources,
developing processes and standards to streamline overall business operations.
Conducts special financial and business studies and other duties as assigned by
management. Produces routine and ad hoc financial reports, packages and pro
forma analyses for management and business unit.



Prepares reviews and monitors data reports including Accounts Receivable,
Income, EBITDA, pipeline and other business metrics. Analyzes income and
expense trends to identify opportunities to improve profitability. Makes
recommendations on revised controls and implements actions for improvement.



Oversees submission of reports/request deadlines. Coordinates work with other
departments. Compiles and reviews statistics and market data and adds
commentary to complete analysis reports required for acquisitions, transitions
and/or business proposals.



Responsible for troubleshooting and resolving complex inquiries and requests
from internal and external clients. Develops project plans and costs, including
personnel and fiscal requirements to achieve defined objectives. Provides
updates relative to project resource and fiscal plans.



Leads and facilitates communication of best practices, policies, procedures and
initiatives to support field operations. Ensures shared knowledge to implement
process improvements. Facilitates process improvement by engaging appropriate
resources in issue identification and resolution.



Acts as system administrator for specialized software utilized by the business
group to support its operations. Maintains systems by researching and resolving
problems, maintaining system integrity and security. Coordinates
software/release upgrades with IT. Prepares and provides training and reference
material to assist users.



May train new team members on policies, procedures, processes, administration
and governance.



Performs other duties as assigned.





SUPERVISORY RESPONSIBILITIES
Provides formal supervision to individual employees within single functional or
operational area. Recommends staff recruitment, selection, promotion,
advancement, corrective action and termination. Plans and monitors appropriate
staffing levels and utilization of labor, including overtime. Prepares and
delivers performance appraisal for staff. Mentors and coaches team members to
further develop competencies. Leads by example and models behaviors that are
consistent with the company's values.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative
of the knowledge, skill, and/or ability required.



Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.





EDUCATION and EXPERIENCE
Bachelor's Degree (BA/BS) or equivalent from four-year college or university
plus a minimum of five years related work experience to include budgeting,
finance and or business analytics; or equivalent combination of education and
experience. Previous Team Lead or Supervisor related experience strongly preferred.










CERTIFICATES and/or LICENSES
None





COMMUNICATION SKILLS
Excellent written and verbal communication skills. Strong organizational and
analytical skills. Ability to provide efficient, timely, reliable and courteous
service to customers. Ability to effectively present information. Ability to
respond effectively to sensitive issues.





FINANCIAL KNOWLEDGE
Requires advanced knowledge of financial terms and principles. Ability to
calculate intermediate figures such as percentages, discounts, and commissions.
Conducts advanced financial analysis.





REASONING ABILITY
Ability to comprehend, analyze, and interpret complex documents. Ability to
solve problems involving several options in situations. Requires advanced
analytical and quantitative skills.





OTHER SKILLS and ABILITIES
Advanced proficiency in Microsoft Office Suite. Spreadsheet skill set to
include advanced functions such as graphics, pivot tables, macros and database
management required.





SCOPE OF RESPONSIBILITY
Decisions made with thorough understanding of procedures, company policies, and
business practices to achieve general results and deadlines. Responsible for
setting work unit and/or project deadlines. Errors in judgment may cause
short-term impact to department.
US Company Profile
About CBRE (NYSE: CBRE): At CBRE, you are empowered to take your career path into your own hands. Enjoy workplace flexibility in a global organization with tremendous scale. Work in an inclusive and collaborative environment with supportive teammates. Come experience the employee advantage at CBRE.
CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
As a Fortune 500 worldwide leader in real estate services, CBRE’s more than 90,000 professionals provide exceptional outcomes for clients in over approximately 480 offices worldwide.  When it comes to real estate, CBRE sees potential everywhere. We turn scale into strength, expense into performance, and property into prosperity. Visit cbre.us.

Company info

Sign Up Now - WashingtondcCrossing.com