Senior Manager Information Governance amp Privacy

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Job Description
Assist the Information Governance Privacy Office (IGPO) operations team, and the Executive Director, Information Governance & Privacy in managing and continuously improving the IGPO technology and knowledge management portfolio.

PRIMARY DUTIES AND RESPONSIBILITIES:
A priority function for this role will be to lead Technology and Control Operations team members responsible for applications and processes based in tools such as Radar Incident Management Platform, custom RSA Archer applications, OneTrust Modules, Tableau and SharePoint. This would also include managing and overseeing the scheduling, design, and development for a backlog of system enhancements and fixes.

In optimizing the team's use of technology, this role will partner with the Senior Manager IGPO Operational Effectiveness and be a thought leader on metrics and reporting. In addition to technology optimization, this role will also lead a Control Operations colleague(s) that facilitates key processes governing the acquisition, use and disclosure of data.

As the Senior Manager of Information Governance and Privacy Operations, you will be responsible for collaborating and providing guidance to other leaders in Legal as well as VPs and SVPs of other enabling functions such as IT, Compliance, Enterprise Information Security, and Internal Audit. You must have very strong knowledge of privacy operations and the associated tool. Including, hands-on experiencing managing and improving the technologies described above are essential.

Key Characteristics:
• Demonstrated experience as a thought leader on Operations and leading a team as a “business”
• Decision Making skills, ability to make difficult decisions and escalate as needed
• Knowledge of privacy, security and data governance standards and commitments, applicable to CVS Health and its various business segments, and the ability to analyze and identify non-compliant practices and activities
• Ability to make sound recommendations that achieve compliance objectives and relevant to the underlying business unit
• Team Management Skills, must be able to manage and motivate a group of individuals to drive for solutions
• Prioritization, must be able to understand the impact of non-compliance and prioritize work for the team and the business
• Influencing Skills, the ability to work with SVP/VP level leaders across departmental boundaries to ensure outcomes

Pay Range
The typical pay range for this role is:
Minimum: 75,400
Maximum: 162,700

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications
• 8 years of experience
• 4 years operating and managing key tools such as Archer, Radar or OneTrust
• 4 years of operational reporting experience
• 2 years managing collaboration and knowledge management tools such as SharePoint, Teams or iManage

Preferred Qualifications
• 2 years working with Tableau or other business (BI) based reporting tools
• 5 years of experience working with more advanced MS Excel features such as Pivot Tables, Macros, etc.

Education
Bachelor's degree required or equivalent work experience.

Business Overview
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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