Senior Manager-Contract Management

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Senior Manager-Contract Management
Duties: Manages all aspects of contractual agreements for Technology, Brand, Marketing, Sales and other business disciplines. Collaborates with internal stakeholders, including business, compliance, and legal. Functions as the contracts’ subject matter expert. Negotiates contracts directly with vendors, drafts contract language, manages contracts throughout the relationship, resolves conflicts and disputes, amends agreements, and terminates or renegotiates contracts as necessary. Collaborates with internal stakeholders on all aspects of contracts. Modifies contracts as needed. Advises leadership on the company’s and the vendor’s obligations within the overall agreement and reports on the status of these obligations. Manages issues related to contracts and assists in interpreting contracts as needed. Facilitates timely resolution of contractual issues to minimize risk, including the impact of service disruptions on the organization. Creates vision, clear direction and strategy for contract negotiations. Guards and owns the integrity of the pricing schedules and mechanisms and ensure they are fit for purpose. Manages any re-pricing, making use of existing contractual mechanisms for cost/price change. Verifies that scope changes or extensions are commercially optimized using contractual mechanisms. Verifies vendor proposals and requests against contractual terms and conditions (including pricing, proposed charging mechanisms, chargeability of items) as well as proposing, if necessary, the most appropriate solution for the business unit. Facilitates commercial optimization of the contract by making use of contractual levers to limit or reduce cost and manage risk. Functions as an escalation point for any billing issues/disputes. Functions as the lead negotiator for all amendments, contract interpretations, new services and any other issues requiring contractual resolution. Facilitates contract audits (e.g., billing, standards compliance, service delivery). Interprets and advises on contract provisions. Provides a structured process, rules of engagement and end-to-end support for contractual issue/dispute resolution. Resolves escalated issues in accordance with the governance escalation procedures. Manages the end-to-end lifecycle process from development through to execution, including obtaining the relevant stakeholder approvals, Initiating and preparing of change requests, assessing and prioritizing impact, negotiating with the vendor, gaining final approval, and updating contracts.

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