Location
Tidewater, VA, United States
Posted on
Sep 07, 2021
Profile
Description
The Senior Market Manager, MarketPOINT Sales, is directly responsible for the sales and marketing success of the Tidewater Market. Role involves leading a team of 6-12 career agents, augmented by 100-200 partner agents to achieve high production sales for MA, MedSup, PDP and other lines of Humana and non-proprietary products towards achieving market goals. Success is measured in terms of sales, accretion, retention and growth of Humana membership. This role requires the leader to perform various functions including, but not limited to, things such as interacting with various levels of leaders within the Humana organization(s), partner providers such as JenCare, and other high levels of health system leaders in venues such as Joint Operating Committee meetings, value-based and membership growth discussions, and/or goal-setting; conducting community speaking engagements promoting Humana initiatives like Human Care, Bold Goal and Veterans Initiatives; presenting sales workshops to potential qualified Medicare participants in various settings; initiating/creating sales opportunities by way of leading agents in the field towards higher and independent production.
Responsibilities
This position is equivalent to an Associate Director role and as such works closely with the market director to accomplish market, MarketPOINT, operational and corporate goals/initiatives. Decisions are typically related to identifying and resolving complex technical and operational problems, and may involve leading multiple managers or highly specialized professional associates in various market or regional-level projects. The position requires mature decision-making, emotional intelligence, collaborative teamwork, relationship-building skills, and the ability to lead on a highly interactive, communicative, yet independent level.
Required Qualifications
Bachelor's Degree
Life and Health Insurance licenses for Virginia (ability to transfer licensure is ok)
Valid Virginia driver's license and proof of vehicle liability insurance (min = 100/300/100 limits)
5 years of industry experience
Demonstrated ability to produce at a high level and build a large customer base/book of business
Experience marketing Medicare plans though community engagement/grassroots marketing efforts
Leadership skills/ability:
Leading a team of sales associates to achieve sales goals/targets
Training in various sales techniques, presentation skills, and use of technological tools
Building relationships with members, community organizations, and/or healthcare professionals
Excellent public speaking, communication and relationship-building skills
Proficiency with MS Office products and strong aptitude for technology and analysis
Passion for contributing to an organization focused on improving associate and consumer experience
Must reside in, or relocate to, the Tidewater area of Virginia, e.g. Norfolk, Virginia Beach, Chesapeake, Hampton, etc.
Flexibility to travel within the Tidewater market, the larger market of VA/MD/DE/DC, and from time-to-time to various locations as required by Humana MarketPOINT.
Preferred Qualifications
Master's Degree, e.g. MBA, Communication, Marketing, etc.
3 years of leadership/management experience
Scheduled Weekly Hours
40
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