Software Product Coordinator Information Technology Division NCSL Denver CO

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Posted: Feb. 2, 2022
| Application Deadline:
Feb. 22, 2022 before 5 p.m. MST
Title
Software Product Coordinator
Information Technology Division
**MEMBERS ONLY**SIGN UP NOW***.
Denver
SALARY
: $ 6,013 p/month
About NCSL
Are you ready to join an organization with an extraordinary mission? The **MEMBERS ONLY**SIGN UP NOW***. offers careers where you can use your skills, knowledge and experience to truly make a difference. NCSL’s mission is purposeful – strengthening the legislative institution. From informing effective policies and promoting communication among state legislatures, to ensuring states have a strong, cohesive voice in the federal system, our team works in service of legislatures. And, with a commitment to constantly innovating all resources and services to meet the evolving needs of members, NCSL has earned the reputation as the nation’s most trusted bipartisan membership organization for legislators and legislative staff. Our success serving NCSL members relies on our team of passionate, dedicated professionals who work diligently to strengthen the legislative institution. Join our team and contribute to this unique, essential mission.
About The Role
The **MEMBERS ONLY**SIGN UP NOW***. is looking for a Software Product Coordinator for our new BI Team formed within the Information Technology department. This individual will be responsible for evaluating, maintaining, promoting, and providing training on an effective product toolset approved to be used internally within NCSL, where the environment primarily relies on Microsoft technologies. Our ideal candidate has experience with various training methods, including on-the-job coaching, mentorship programs and e-learning. Experience with different projects, like management training and soft-skills development, is also essential.
The position is responsible for contributing to a culture of innovation and excellence and will be part of a high-performing IT team of eight reporting directly to the Chief Information Officer.
What You'll Do
Create an overall environment for successful development, deployment, adoption, training, and continuous improvement of the digital library of applications, software systems and tools.
Research in the market for the implementation of new and emerging software products to be included in the digital library.
Develop training programs and documentation to ensure the software products used at are well-known, effective, and beneficial to all staff.
Select appropriate training methods or activities for each product (e.g., simulations, gamification, e-learning, mentoring, on-the-job or classroom training) for types of audience from different levels of technical skills.
Identify the need for a software product or for the next version of an existing product.
Market available training to employees and provide necessary information about sessions.
Use known education principles and stay up to date on new training methods and techniques.
Design, prepare, and order educational aids and materials.
Solicit feedback on features and benefits from the users of software products, users of competitive products, and from analysts to synthesize these requirements for subsequent product purchases or configurations.
Review demand for new products and assess whether an existing software will accomplish the goal.
Gather feedback from trainers and trainees after each educational session.
Participates in new hire employee orientation.
Provides reports and statistics for management review.
Assist with new product evaluations, buy or build decisions, and best practices.
Maintain updated curriculum database and training records.
Performs other responsibilities as needed.
Share Your Knowledge
May oversee one intern or serve as coordinator of a team of other professionals on a short-term project.
Work Environment
This position is a mostly performed in an office environment, on or off-site, with prolonged periods of sitting at a desk and working on a computer. Team members utilize standard office equipment such as copy machines, laptops, printers, scanners, and smartphones. Expand your horizons with travel opportunities to network with lawmakers and staff across the country (includes overnights and weekends by airplane). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications For Success
Bachelor’s degree in a related field of study and five years of professional experience.
Extensive knowledge of various teaching methods and types of audience.
Excellent project management, written and verbal communication skills.
Ability to convey complex information in an understandable way.
Proficiency with Microsoft Office products.
Familiarity with Microsoft’s extended app library; the uses and benefits of the main apps.
Familiarity with Salesforce or Fonteva preferred.
Must be a Colorado resident or willing to relocate.
Your Benefits At A Glance
Our employees are the foundation to our success, so we are committed to offering a full range of benefits for you and your eligible family members, including domestic partners. Striking a healthy balance between work and personal life is important. Our total rewards package includes resources to support well-being and no cost benefits to help make life a little bit easier.
Flexible, remote work options including the ability to telework up to 4 days a week
Health insurance (HMO 90% covered by NCSL), Dental insurance (Employee only covered 100%), Low cost vision benefits
401(a)-retirement plan with 10% employer contribution after 6 months and full vesting plus 457b retirement plans with pre and post-tax options
Three weeks paid vacation with 5 years of paid full-time work experience with another employer and generous sick leave
Paid holidays including four additional days per year to use at your preference
Paid family and parental leave
FSA and Dependent Care Accounts
Professional development through LinkedIn Learning
Paid time off to volunteer
Aflac hospital advantage, critical illness, and accident plans
Discounted 24 Hour Fitness memberships and RTD / Metro bus & train passes
Pet insurance with multiple options to fit your budget
Benefits provided at no cost: 2x annual salary life insurance and long term disability
Employee Assistance Program provides confidential, 24/7 support for employees and dependents
Health Advocate for employees and their family members to simplify the healthcare experience including resources to support your health and well-being
IDX Identity Theft and Privacy Protection (Employee only covered with options to add dependents)
Benefit Hub: discover local savings from merchants in your neighborhood, including movie tickets, hotels, restaurants, shops, and more
Relocation assistance provided for out-of-state candidates
How To Join Our Team
A career with NCSL offers exciting opportunities to grow your career in line with your aspirations. We gladly invite you to apply online
for this role by including a resume and cover letter, before 5pm MST on February 22, 2022. Learn more about working with NCSL by visiting our careers page: ****. We are looking forward to receiving your application!
NCSL is proud to be an equal opportunity employer and is committed to developing a diverse, dynamic team and inclusive workplace. NCSL does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other status protected by law or regulation.
We are the nation's most respected bipartisan organization providing states support, ideas, connections and a strong voice on Capitol Hill.
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