Program and Release Lead AI Louisville

Profile

Description

Humana is looking for a Lead Emerging Technology Engineer (or better known as a Program and Release Lead) to join the Watson Business team in Louisville, KY. The Program and Release Lead assists in the analysis of the requirements for the enterprise and applying emerging technologies to support long-term business objectives as well as lead a team of 8 directs while also influencing 3 development teams.

Responsibilities

The Program and Release Lead researches and recommends changes to foundation architecture and supports research projects to identify and evaluate emerging technologies. This role Interfaces with internal customers, users and staff to evaluate possible implementation of the Watson voice technology (AI) in the enterprise, consistent with the goal of improving existing systems and technologies and in meeting the needs of the business. Additionally, the Program and Release Lead will work closely with project managers, product owners, testers and other IT teams daily to assure the timely release of projects into production environments with minimal defects on 5 voice platforms.

Key Responsibilities


Lead a team of 8 direct reports consisting of Senior Professionals and Engineer 2's and indirect reports consisting of 3 development teams (approx. 12 contractors)
Manage and be the liaison with internal customers to identify new/pending efforts
Track delivery of initiatives and provide progress analysis
Take remedial management actions when projects go RED
Provide experience oversight for consistency between Watson platforms
Manage platform infrastructure changes/upgrades


T his position will start as remote/work at home due to current COVID restrictions, but will resume as an agile based position once restrictions have been lifted and it is determined safe to return to the office.

Required Qualifications


Bachelor's degree
Experience managing internal customer expectations and collecting new support requirements
3 years of people leadership experience
8 years of technical or delivery of technology experience
4 years of experience leading projects in a technical environment
Proven ability to understand capacity and effectively plan resourcing
Proficient in MS Office to include MS Project
Strong written and verbal communications skills with the ability to collaborate with cross-functional teams and internal customers
Must live within 50 miles of Louisville, KY 40202


Work at Home/Remote Requirements


Must ensure designated work area is free from distractions during work hours and virtual meetings
Must provide a high-speed DSL or cable modem for a workspace (Satellite and Hotspots are prohibited). A minimum standard speed of 10x1 (10mbs download x 1mbs upload) for optimal performance of is required


Preferred Qualifications


AI experience
PMP certification through Global Certification Organization (Ex: PMI)
Proficient in Visio
Lean or Six Sigma Certification
Prior experience in health insurance industry
Prior experience planning and managing large dollar programs
Prior experience planning and managing large dollar Technology programs
Demonstrated experience with process documentation and re-engineering


Scheduled Weekly Hours

40

Company info

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