Client Coordinator

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Client Coordinator
Client Coordinator
San Bernardino, CA, 92408
Operations, FieldOffice
Full Time
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The Client Coordinator works with clients, patients and active caregivers to identify open shifts, availability, and coordinate schedules. The Client Coordinator understands the needs, requirements, and preferences of all client types (patients, facilities, referral sources, caregivers, and staff) and optimizes staffing ratios. Through daily interaction with clients and caregivers, the Client Coordinator builds relationships with clientele to foster additional business opportunities.
Essential Duties and Responsibilities:
Builds relationships with Maxim clients and active caregivers to understand their scheduling needs, requirements, and preferences
Coordinates and confirms schedule with clients and active caregivers
Records caregivers’ correspondence, needs, availability, and schedule in system of record
Ensures all placements adhere to applicable compliance and contract requirements
Partners with Business Development Manager, Clinicians, Recruiters, and Field Support staff to debrief on staffing shortages, client satisfaction, and business development opportunities
Performs on-call as needed or assigned
Assists with other duties as needed
Minimum Requirements:
High School degree or equivalent required, some completed college coursework preferred
One year work experience in a team environment
Must meet all federal, state, and local requirements
Proficiency in MS Office, Internet, and email
Must be energetic, highly motivated, and able to work in a fast-paced environment
Must be highly organized, detail oriented, and have exceptional planning and problem solving skills
Excellent verbal and written communication skills
Benefits
At Maxim Healthcare Group, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
Competitive pay & weekly paychecks
Health, dental, vision, and life insurance
401(k) savings plan
Awards and recognition programs
*Benefit eligibility is dependent on employment status.
**CO Specific Benefits: Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical), Health Advocate Employee Assistance Program, Health Savings Account , 401(k), 401(k) Company Match, Profit Sharing, Short Term Disability, Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Life and Accidental Death & Dismemberment Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Accident Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance, Pet Insurance, Transportation Benefits, CommonBond, Educational Assistance Program, College Partnership Program, Paid Time Off/Company Holidays
About Maxim Healthcare Group
Maxim Healthcare Group has making a difference in the lives of our patients, caregivers, and employees for more than 30 years. Our nationwide suite of services includes home healthcare, companion and behavioral care, healthcare staffing, and workforce solutions. Maxim’s commitment to customer service, compassionate patient care, and filling critical staffing needs makes us a trusted partner wherever healthcare is needed.
Maxim Healthcare Group is an Affirmative Action/Equal Opportunity Employer
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Benefits
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