Legal Case Manager

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Legal Case Manager
The candidate will be working collaboratively in support of firm attorneys to provide the best legal services possible for the benefit of clients. Will maintain contact with assigned clients while receiving medical treatment and following release of treatment. Work with medical providers to coordinate and facilitate medical treatment for assigned clients. Perform data entry on case files, e-mail and other correspondence to ensure properly negotiated files and, ultimately, settlement. Prepare client settlement demands including accident synopsis, injuries, and damage for attorney review and insurance submission. Prepare all outgoing correspondence and send via mail, e-mail, fax or e-fax to/for clients, medical providers, insurance companies, or any other relevant parties to the client’s case. Request injury, scene of accident, and/or property damage photographs; ensure properly filing upload to assigned client’s in case management software. Maintain and organize client folders timely (daily) and update proactively. Review incoming documents including mail, e-mail, fax or other correspondence; save applicable information to client’s electronic folder and notify assigned attorney of updates for attorney review. Work closely with attorneys to discuss client file reviews, client contact, treatment, case status, and progress in the client’s case file. Schedule and calendar in firm’s case management software daily on all relevant events including, but not limited to, in/out of office meetings, recorded statements, disbursements, friendly suits, etc. Ensure the assigned attorney is properly booked on calendar and cross-check with all events (timed and untimed). Problem solve scheduling conflicts independently through communication and coordination with the assigned attorney and client’s. Review medical records received and prepare/update client’s medical chronology. Update medical bill values received through case management software input, and verify medical balances per a schedule. Work with medical and health insurance providers to confirm final balances and capture final values owed in case management software pertaining to the client’s case. Prepare disbursement packets in advance for efficient and timely settlement when client checks arrive. Submit finalized disbursement packets to accounting for review upon settlement and payment received for client’s cases. Meet expectations of GRACES protocol to ensure client satisfaction with services rendered by the firm. Perform other related duties as assigned by management. High school diploma or general education degree (GED) required. Certificates, licenses and registrations required: N/A. Computer skills required: Microsoft Office Suite required. Other skills required: Phone inbound/outbound calling.

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