E-billing Specialist

Profile

E-Billing Specialist
The candidate will monitor eBillingHub for errors and discrepancies. Will own the full scope of electronic billing for assigned clients, resulting in successful ebilling to client and payment from client. Work with Client Services dept. Compile, analyze and process a high volume of attorney bills to clients on a monthly basis. Review and edit prebills in accordance with attorney requests while adhering to established firm policies. Apply trust and unallocated credits as directed by attorney and within accordance of firm policies. Respond to client and attorney billing inquiries promptly and completely; maintain highest level of customer service. Create billing reports and spreadsheets for analyses as required. Runs reports identifying new timekeepers working on e-billed clients for timely submittal to e-billing vendors. Work with Collections Staff in resolving e-billing issues as identified in order to collect past due invoices or confirm short-paid write-offs. Weekly reconciliation of incomplete/rejected/held invoices in e-billing systems. Assist billing attorneys with client requests such as budgets and accruals. Complete special projects as assigned by Management. Initiative to understand files (i.e., ledes and xml) based on client requirements. Pre-review time narratives in order to ensure they are in compliance with client guidelines. Ensure and determine that time narratives are not too vague so clients will not reject or reduce the amount paid. Establish expectation with Shareholder in order to learn the client’s expectations for e-billing clients. Exercise appropriate discretion and independent judgment in the execution of the above duties.

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