Senior User Interface Design Engineer - Louisville KY

Profile

Description

The Senior User Interface Design Engineer is generally focused on the look, feel, operation, user experience and performance of hardware/software for Humana . The Senior User Interface Design Engineer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

The Senior User Interface Design Engineer team is responsible monitoring and analysis of the workstation environment's hardware and software performance impacts and reporting this to the proper IT or business groups so action can be taken to correct and monitoring effectiveness of these changes. Benchmarking of OSD image baselines to provided the highest health score ratings before released to the enterprise. Using Lakeside Systrack and other reporting tools to create dashboards that can be used to determine causes of major incidents or monitor for impacts that could lead to major incidents. Reporting or right sizing impacts of hardware and determining priorities for OBS replacement projects. Developing self help and self repair actions to help with reductions in ticket creation using Lakeside Systrack sensors and tool.

Required Qualifications


At least 3 years of experience in hardware and software support
Demonstrated ability to strategically create End User Experiences that factor in business goals, development capabilities, design standards and user needs
Strong understanding of Software and Hardware principles and standards
Demonstrated ability to work with and influence stakeholders to determine business strategy in the software and hardware, development and execute big ideas while maintaining collaborative working relationships.
Experience designing with business, technical and design guideline constraints
Experience in working on multiple projects simultaneously
Demonstrated experience in defining research criteria, leading or participating in user research, and translating user research into design decisions
Experience creating interactive prototypes


Preferred Qualifications


Bachelor's Degree
Ability to be flexible in a very fluid and dynamic environment
Must be extremely well-organized and capable of handling multiple (and sometimes conflicting) priorities effectively
Excellent verbal, written and presentation skills


Additional Information

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Scheduled Weekly Hours

40

Company info

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