Sr Specialist Advanced Product Implementation

Profile

**MEMBERS ONLY**SIGN UP NOW***. brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at **MEMBERS ONLY**SIGN UP NOW***..

Job Summary

Responsible for coordinating the delivery of advanced residential products to ensure on time and accurate installation of residential services to multifamily residences.

Job Description

Primary Responsibilities:


Responsible for coordinating advance product offers from order submission through installation. Provides customer support during implementation regarding information contained in each customer solution, communicates with internal departments to ensure solution accuracy, and works with vendors and team to establish and achieve goals. Works with moderate guidance in own area of knowledge.
Establishes dates required for on time completion of network activations and evaluates impact of change to the overall installation timeline.
Identifies risks, issues, and gaps that could impact timelines, goals, and installation of services.
Facilitates required meetings; prioritizes cross-functional activities as related to the installations being managed, and develops communications, summary reports, and status for various audiences; provides accurate installation status information in the form of formal briefings, program/project coordination meetings, and written/graphical reports.
Coordinates with various levels of internal and external customers including but not limited to property owner, property manager, sales, operations, engineering, and other functional groups to ensure orders flow appropriately and accurately.
Understands, at a high level the products, how the products work and the impact the solution has on residents living in the MDU
Responsible for administering sales reports and client activity for Product Sales Support team. Provides analytical and statistical support and prepares standard sales forecasts, budgets, projections and other management reports. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.
Maintains a high level of technical expertise and sales proficiency to meet the reporting needs on client activity.

Core Responsibilities
Develops and manages a sales reporting system that will provide adequate data and analysis for Sales Support teams use, as well as strategic data and analysis for sales management requirements.
Coordinates maintenance of weekly and monthly reporting, including recommendation of system changes.
Provides detailed reports to the sales force on ranking.
Performs daily clerical and statistical reporting for Product Sales team.
Generates project estimates using in-house estimating tools and programs.
Generates monthly, quarterly and annual reports relating to Product Sales team incremental sales performance and results.
Captures and updates all required reporting materials to provide Product Sales management customized reports.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.

Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.


Education

Bachelor's Degree

Relevant Work Experience

5-7 Years

Salary:

Pay Range: $59,376.01 - $89,064.01

**MEMBERS ONLY**SIGN UP NOW***. intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Base pay is one part of the Total Rewards that **MEMBERS ONLY**SIGN UP NOW***. provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, **MEMBERS ONLY**SIGN UP NOW***. provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (****on our careers site for more details.

Company info

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