ER Patient Access Specialist

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Job DetailnTags: admin administration receptionist patient concierge entry level typist clerk administrator front desk assistant secretarynOverviewnn nER Patient Access Specialistn n n nAt Virginia Hospital Center (VHC) we work together to fulfill our mission, to be the best health system possible. As our hospital continues to rapidly expand, we are currently looking to add an ER Patient Access Specialist to the VHC family. The primary purpose for this position is to be responsible for addressing public needs and managing the dissemination of resources to meet patient needs. This team member will also responsible for registration of patients who need medical attention, maintaining medical records, receiving incoming calls and processing paperwork. n nJoin our team and unlock your potential!nQualificationsnn High school diploma or equivalent is preferredn Experience in the healthcare field preferred nnResponsibilitiesnn Monitors the waiting area and addresses any complaints/concerns expressed by patients, family members or visitors.n Notifies appropriate personnel of complaints/concerns that require their attention. n Obtains accurate information from patients for registration, which includes correct name and address, phone number, insurance information, employment and signatures needed for processing. All essential information is entered into the computer. Identification and insurance cards are photocopied and attached to the chart. All charts are signed for consent and initialed for correct address. n Assists the Doctors and nurses in finding information as needed. n Assists patients with general information such as fees and resource personnel by referring them to the social worker and/or Financial Assistance for application for Medicaid. nnBenefitsnn Paid Major Holidaysn Generous Paid Time Off / Vacationn Sick Timen Health Insurancen Dental Insurancen Flexible Spending Accounts (FSA)n Health Savings Account (HSA)n Health Fitness & Education Class Discountsn Employee Wellness Benefitsn Hospital Discount for Employees and Familyn VHC Retirement Programn Tuition Reimbursementn Free onsite parkingn Commuter Benefitsn Career Coachingn Family Leaven 401(k) Matchn and much more!nn

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