Senior Distribution Administrator - Dakota Dunes SD

Profile

Shift: 3am-12pm. Some weekend work required to support the business.

SUMMARY:

This position is responsible for tracking and appointing all shipments to Tyson Case Ready customers and communication to key team members within Tyson and directly to Tyson Case Ready Customers. This position acts as communication liaison between customers, sales, carriers, transportation, scheduling, plants, and distribution planning teams regarding diversions from original plan date and time to the actual delivery date and time. This is key to customer satisfaction and management of shelf life requirements.

Responsible for monitoring and tracking 700–1000 prepaid and 200-300 buyer case ready shipments weekly. These shipments require communication to customers updating them on estimated arrival times, appointments, cause of delays, estimated unloading timeframes, negotiates possible fees for late deliveries, and other additional issues that may arise between arrival and completion of shipments.

This position will ensure timely and accurate information in the Transportation Execution Systems to minimize delays to the Tyson customers and provide the most up to date information available on shipments for the receiving plants and our sales team. Investigates unknown delays to customers to establish root cause of service failed shipments. Work with transportation companies on service issues to notify Tyson customers of new arrival times, always assist in scheduling new appointments and following procedures compliant with federally mandated laws on Hours of Service.

Responsible for knowing all transportation functions including: loading status, departure confirmations, specific shipment track & trace assignments, arrival calls, order delivery confirmations, departure confirmations and completed calls on shipment in within the Transportation Execution System and Retail Link/OMS customer transportation systems.

Required to assist transportation carriers on weekends with claims and inform the claims team of any issues with product to include damage, seal issues, inaccurate product, and temperature control issues, confirm age on product on late deliveries. This is key to cost savings related to detention and product loss.

This position is responsible for departmental reports, records, graphs, and customer on time service performance for set for all case ready customers that require daily, weekly, monthly, quarterly, and year to date reporting. Required reporting will consist of daily case ready meeting and distributing such reports to Senior Case Ready internal team members and external Corporate Buyers.

This position is required to monitor and respond appropriately to systematic, Team member or customer emails, phone calls, and messages in a timely, professional by taking care of the customer and deliver the results need to continue to meet all areas of service to the Tyson customers and plants.

POSITION REQUIREMENTS:

Multi-computer program aptitude and systems experience that will execute accurate company records and documents. Critical thinking and basic mathematical skills, ability to calculate federally regulated Hours of Service ETA data. Domestic geographic knowledge a must. Ability to read a map and pronounce names, cities & states correctly. General knowledge of the transportation industry, Tyson Foods product offerings and the companies’ supply chain. Basic knowledge of Tyson Foods business units, company organizational structures, production facility locations, warehouse locations, and sales office locations.

EDUCATION: Bachelor’s degree preferred and/or 1-2 years transportation, supply chain, logistics or customer service-related work experience.

EXPERIENCE: 3 plus years of office clerical experience; transportation or customer service environment is preferred.

COMPUTER SKILLS: Ability to master the use of state-of-the-art telephone systems for execution of duties. High level of personal computer skills and at least 1-2 years’ experience required in Word, EXCEL, Access, Logistics, Supply Chain, Order Entry and/or Customer Service industry software required.

COMMUNICATION SKILLS: High functioning, professional verbal and written communication skills. Ability to interact clearly and concisely with multiple levels of internal and external customers. Ability to produce, analyze and comprehend data tables, reports and graphs and communicate their meaning.

SPECIAL SKILLS (if applicable): Ability to calculate and evaluate transit truck route miles and times for federal Hours of Service regulatory compliance. Comprehension of logistics computer software, ability to learn and memorize federal/state transportation regulations. Collaborative, service orientated attitude with Tyson Team members and high commitment to team work.

Work Shift:

A Shift (United States of America)

When completing a Tyson Foods employment application, be sure to complete all tasks listed on the candidate home page. If not, you will see a message that there are 1 or more task(s) that require attention. Applicants for hourly production positions must complete the task to provide additional information to be considered from employment.

Tyson is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, click here (****applicant notification.pdf) .

Our team members make the difference. If you are ready to grow your career with an industry leader and want to positively impact the team and community around you, then join us in helping us in raising expectations.Join us on the journey.

At Tyson, we are raising expectations for how much good people can do. Our Talent Strategy is to Attract, Grow, Reward and Retain the best talent, and we believe that our Culture is the connecting thread that drives that strategy!

We strive to be a talent magnet to establish a reputation for being a talent rich organization where team members can grow their career while growing the business.

We are a high performing organization where team members are rewarded (Pay, Benefits and Recognition) for their contributions, and given the opportunity to support and/or volunteer with programs that help Tyson make a lasting social impact in the communities where we live and work.

To learn more about our culture, please read Our Purpose (****.

**MEMBERS ONLY**SIGN UP NOW***. is an Equal Opportunity Employer. If you are unable to apply for career opportunities through use of this site due to an impairment or disability, please **** for further assistance.

Company info

Sign Up Now - WashingtondcCrossing.com