Director - Infrastructure Engineering amp Production Managment SRE

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Director - Infrastructure Engineering & Production Managment ( SRE)','200029706','!*!

Do
you like to engineer large scale mission critical solutions that are Always On?
Do you like to contribute where cutting edge software development, global scale
system architecture and enterprise systems administration intersect? Are you
curious about how things break, so that you can eliminate these failure modes?
Are you driven to eliminate toil by designing/adopting better tools and
automation techniques? If so, we would love to have you in our Production
Engineering team.

 

The
Production Engineer is a technical Subject Matter Expert that pro-actively
drives the technical stability and performance of the applications in the Chase
global technology portfolio. They combine software and systems engineering to
design solutions in physical, virtual and cloud environments that automate
fault detection, containment, and resolution without customer impact or human
intervention.   These solutions typically involve software development for
metrics and event collection/correlation across distributed architectures,
automation, monitoring, intelligent alerting, random fault injection, and
self-healing.

 

Our
Production Engineers have a full understanding of the hardware and software
architecture of the applications within the end to end business flow and are
responsible for guiding/implementing operational technologies in next gen
solutions while driving down current technical debt. Working in an Agile DevOps
model with Architecture, Operations, Application Development and Infrastructure
engineers, they pro-actively develop reusable patterns/solutions that enhance
the health and performance of our global platforms, and identify/solve chronic
technical issues. They ensure that the developed solutions address
non-functional requirements including:

·        
Performance and Interoperability Requirements
                      


·        
Application scalability/Capacity Management

·        
Standards, best practices and Compensating Controls
          

·        
Solution designs that are fit for purpose

·        
Logging, monitoring, intelligent alerting,
self-healing   

·        
High Availability, Disaster Recovery, Sustained Resiliency,
Chaos Engineering

·        
Service and Operational Level
Agreements                   


·        
Application Knowledge Support Artifacts, etc.

 

As an experienced Software Engineer,
your mission is to help lead our team of innovators and technologists toward
creating next-level solutions that improve the way our business is run. Your
deep knowledge of design, analytics, development, coding, testing and
application programming will help your team raise their game, meeting your
standards, as well as satisfying both business and functional requirements.
Your expertise in various technology domains will be counted on to set
strategic direction and solve complex and mission critical problems, internally
and externally. Your quest to embracing leading-edge technologies and
methodologies inspires your team to follow suit. And best of all, you’ll be
able to harness massive amounts of brainpower through our global network of
technologists from around the world.

 

 

Our Consumer & Community Banking Group
depends on innovators like you to serve nearly 66 million consumers and over 4
million small businesses, municipalities and non-profits.  You’ll support
the delivery of award winning tools and services that cover everything from
personal and small business banking as well as lending, mortgages, credit
cards, payments, auto finance and investment advice. This group is also focused
on developing and delivering cutting edged mobile applications, digital
experiences and next generation banking technology solutions to better serve
our clients and customers.','!*!

This role requires a wide variety of
strengths and capabilities, including:

 


BS degree in Computer Science, Computer Engineering or similar
technical field of study/equivalent experience. Graduate level engineering
degree preferred.
Systematic, fact based decision making and problem solving.
Strong curiosity and bias for
pro-active planning, action, ownership, learning and continuous
improvement.
Strong inter-personal skills
and ability to cultivate relationships with all internal/external
stakeholders, promoting diversity of perspectives, ideas and cultures.
Ability to clearly articulate
ideas, problem/solution/business value descriptions that can be understood
by a broad audience in a time sensitive environment. 


 


7 years of Software Engineering experience,
using one or more object oriented programming languages and/or scripting.



5 years experience in two
or more of the following areas (encourage applying to this role if you
have good core experience in at
least 2 areas):



Hand-on experience with cloud-based applications,
technologies and tools, deployment, monitoring and operations, such as
Kubernetes, Prometheus, FluentD, Slack, Elasticsearch, Grafana, Kibana,
etc.
Relational and NoSQL databases;
developing and managing operations leveraging key event streaming,
messaging and DB services such as Cassandra, MQ/JMS/Kafka,  Aurora, RDS, Cloud SQL, BigTable,
DynamoDB, MongoDB, Cloud Spanner, Kinesis, Cloud Pub/Sub, etc.
Networking (Security, Load Balancing, Network Routing
Protocols, etc.)
Developing
monitoring tools and log analysis tools to manage operations
Managing and/or influencing
infrastructure services to ensure application service uptime and user
experience
Machine Learning
Data structures and algorithms


 

Additional pluses:


Full life cycle experience within an Agile framework
Mission critical systems experience in a globally
distributed framework
Best practices in infrastructure and application
logging, monitoring, intelligent alerting, and automated self-healing
Experience with DevOps model and tools
Experience with Site Reliability Engineering
Experience with Chaos Engineering
Technical leadership experience; driving initiatives
through the entire project lifecycle, mentoring and guiding other team
members, driving team/project success in a highly collaborative,
collegiate environment
People management experience; building and developing a
team, helping staff develop their skills and achieve career objectives,
driving team to achieve organizational objectives, driving employee
satisfaction


 

','JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.','Engineering','US-WA-Seattle-Chase Center - Seattle / 44337','US-NJ-Jersey City-NOC 5 / 02969, US-TX-Plano-Legacy West A / 59693','CONSUMER & COMMUNITY BANKING','Full-time','Standard','Day Job','','JPMorgan Chase','JPMorgan Chase','Director - Infrastructure Engineering & Production Managment ( SRE)

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