Digital Analyst Advanced Analytics REMOTE

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Note: Depending on experience, this position can be hired at various levels.  This is a remote capable role.
Advance your Analytics career at Liberty Mutual Insurance- A Fortune 100 Company!
The Operational Analytics department within GRM U.S. Insights & Solutions is actively searching for a highly motivated analyst to join the team with a focus on supporting the Digital portfolio - a collaborative, innovative, and high energy environment that offers consumers the ability to quote, purchase, and service individual policies across digital devices.
This role provides an exciting opportunity to gain subject matter expertise of the digital data landscape and tools and drive strategy in a highly innovative space. The ideal candidate possesses advanced analytical abilities, critical-thinking skills, and will be able to work collaboratively & independently.
In addition to the responsibilities below you will:
Utilize a variety of tools and data sources to lead analysis of the customer experience throughout the Digital lifecycle and across both online and mobile app projects. Provide stakeholders and agile teams with recommendations for future enhancements and answer complex questions by synthesizing data from diverse sources.
Collaborate with Digital Product Owners to proactively develop hypotheses, prioritize in-market tests, and conduct analysis to improve business results and the customer experience.
Lead work streams both independently and cross-functionally, manage competing priorities, present findings to senior stakeholders, and serve as a resource to more junior analysts. 
Analyze variance in key metrics versus plan and conduct cost-benefit analysis of new initiatives being evaluated for potential implementation.
Experience querying, curating, and manipulating large datasets from multiple platforms to deliver insights to critical business questions.
Ability to effectively balance various tasks simultaneously and adapt to shifting or competing priorities in a fast-paced working environment. 
Excellent written and oral communication, influencing, and leadership skills.
Strong PowerPoint and presentation skills with experience preparing and delivering presentations for a wide range of audiences.
Web analytics experience is a plus; a strong interest in digital is necessary.
Responsibilities:
Conducts research within Liberty Mutual and/or externally to obtain information such as financial data, product or market profiles, or business process flows.
Works with other departments, conduct interviews, or conduct primary or secondary research if information is not readily available.
Compiles information and analyzes qualitatively and/or quantitatively, developing software applications/models and conducting follow up and data verification as needed.
Analyze feasibility, cost ramifications, economies, or other aspects of planned or potential programs.  
Based on analysis, develops reports, proposals for action or implementation plans as necessary and presents supervisor or manager.
Communicates with other departments as necessary.
Works with other departments to coordinate interdepartmental activities in order to ensure that Liberty meets customer expectations.       
Resolves problems as needed to ensure that customers receive prompt, efficient service in accordance with company policies.
Meets with supervisor to discuss project status and present recommendations performs special projects as requested.
Bachelor's Degree plus 2-4 years of experience, or Master's Degree with no professional experience, or equivalent.  Mathematics, Economics, Statistics or other quantitative field are preferred fields of study.
Advanced proficient in Excel (VBA, macros, scripts, formulas, data visulations, etc.), PowerPoint, and statistical software packages (SAS).
Must have good planning, analytical, decision-making and communication skills.  Solid understanding of business to improve business outcomes.
Advanced knowledge of data sources, tools, statistical principles and methodologies, and techniques.
Understanding of intricacies of business supported is helpful.
Understands how actions tie to systems capabilities and flow through to our financials/business drivers.
Ability to learn how to build simple tools and queries for others to use.
At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.  
Liberty Mutual has proudly been recognized as a Great Place to Work by Great Place to Work® US for the past several years. We were also selected as one of the 100 Best Places to Work in IT onIDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduatesas well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit:  ****We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit:  ****Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 

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