Coordinator and Resource Officer

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Coordinator and Resource Officer
The candidate will serve as the process navigator for CC, APC, Appeals and provide accurate and consistent information about process, timelines, expectations, releases, options, advisors roles and other information as needed or pertinent. Answer questions from students and faculty as appropriate. Create and manage checklists for meetings with students for each type of committee and maintain a database of all meetings with students and related documentation in Maxient. Serve as a liaison with College-designated resource officers and support their work as appropriate. Decrease variability of student experiences in preparation for committee meetings. Manage the Maxient system that supports student documentation related to academic progress, conduct and student adverse actions. Manage workflows and standardize tools, including templates. Create workflows in Maxient for committee members (CC, APCs, Appeals). Create and modify templates in Maxient for use by committees. Create and manage the sending of letters through Maxient. Schedule committee meetings/hearings and manage related communications. Create dropdown menus for easy and reliable reference to courses and maintain an updated course list in collaboration with the University Registrar. Create and maintain up to date tables in Maxient specifying academic terms for each program, and provide ongoing maintenance in the system, in collaboration with the University Registrar. Maintain an updated database in Maxient for committee members and chairs, terms of service and update system configurations as necessary to reflect member and chair changes. Advise about need for new system configurations to assist with risk management. Provide ongoing training for use of Maxient to faculty and staff as needed. Create custom reports as needed and monitor reporting data for quality assurance. Schedule committee meetings/hearings and assist with preparing committee documentation and correspondence, create scripts for committee meetings/hearings to ensure consistency and decrease risk and variability. Follow up on completion of sanctions and serve as the person who receives all submissions and compiles data on sanctions completion, monitors timelines for completion, communicates as appropriate with students and committees, and prepares documents for review by the committees (electronic packages) when all requirements are completed. Support the navigation of the process of placing students on probation, and monitor timelines and requirements for taking students off probation, upon validating that remediation requirements have been completed. Review committee documents for completeness, consistency and abiding by the processes and procedures. Serve as the Resource Officer for Appeals, and administratively support the Appeals Committee work. Assist with training (organize, coordinate, document) of committee members and track training of college representatives on the committees (CC, APC, Appeals). Maintain a database of committee membership, leadership, training and committee service. Minimize variability in the processes that students experience in the CC/APC processes. Coordinate annual review and update of process-related content for University Catalog, student handbooks, and other publications. Serve as an administrative support person for the Assistant Provost. Participate in and successfully complete all University required training including discrimination/harassment and code of conduct. Performs other job related duties and special projects as assigned.

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