License Management Analyst Iii-fin

Profile

License Management Analyst III-Fin
The candidate leads License Management Services engagements remotely and on-site, leverages virtual teams through project management principles and collaboratively navigates the engagement from beginning to end. This is achieved by best matching which service offering suits the customer / partner engagement needs, obtaining an understanding of a customer/ partner’s IT environment and then recommending proper deployment of licenses. Through these activities, aims to transfer knowledge to customers and partners throughout the engagement process to: Educate on company licensing and business practices and their application; Equip with the skills, knowledge and/or tools required to effectively manage company licenses; Enable pro-active license control and management and the realization of the associated benefits. Will have a thorough understanding of the customer’s/partner’s company IT environment, including company Applications, third party (or custom), and underlying system architecture. Some service types also entail the execution of system queries and installation of custom measurement scripts to obtain product usage data. Maintains current and historical knowledge of License Management Services audit tools, processes, policies and technical requirements, and pursues continued understanding of corporate, organizational and licensing updates as it relates to License Management Services activities. Qualifies License Management Services engagements to determine most effective service category, scope and approach through data mining, interpretation of license agreements, analysis of transaction history and understanding customer / partner relationship to company. Executes reviews through proactive management of cross-functional teams with timely accomplishment of review tasks and goals in order to gain a thorough understanding of their company system environment and provide accurate licensing guidance. Actively builds internal and external relationships by establishing trust through accurate knowledge sharing, licensing guidance, and transparent engagement activities. Manages expectations of constituents involved in License Management Services engagement by working to resolve complex licensing issues leveraging company’s contracts and business policies and presenting different options to achieve resolution. Progresses License Management Services engagements through active listening and persuasively articulating, both verbally and written, review status and direction. Ensures questions and concerns are given appropriate and timely consideration. Demonstrates balanced, impartial and timely judgment when making decision on the License Management Services engagement. Self-motivates to independently achieve personal and team LMS goals and objectives. Delivers license management services and programs to customers and partners, in order to govern, manage and promote awareness of the proper use and distribution of company solutions. Provides expertise, advisement and tools that aid in managing compliance with company's contractual agreements, while providing value-added services to enhance satisfaction. Evaluates assigned segment to identify accounts/areas where compliance needs to be assessed and ensured. Executes license management engagements/programs with customers and partners, following defined standard processes, that aid in the proper management and distribution of company products. Develops expertise in contractual agreements, licensing policies, technical verification, compliance processes and other relevant areas, using this to provide analysis and license management advisement. Works with sales, customers and partners to ensure compliance issues are resolved, while preserving business relationships. Drives the project planning, implementation, control and communication of assigned engagements/programs. Partners with other company organizations in planning and conducting engagements/programs. Duties and tasks are varied and complex, needing independent judgment. Successful management of multiple projects. Ability to analyze issues and formulate relevant business solutions. Exhibits cross-lob collaboration and strong communication skills in successfully performing job responsibilities.

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