Technology PMO - Lead Service Manager

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Job Information
Tyson Foods
Technology PMO - Lead Service Manager
in
Springdale
Arkansas
Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. Vaccine verification will be required by October 1, 2021 for Corporate based team members and by November 1, 2021 for Plant and Warehousing based team members.
Los solicitantes seleccionados para este puesto deben estar completamente vacunados contra el COVID-19 como condición de empleo. La verificación de la vacuna se requerirá para el 1 de octubre de 2021 para los compañeros de equipo con base en la sede (corporativa) de la empresa y para el 1 de noviembre de 2021 para los compañeros de equipo en las plantas y almacenes.
Job Details:
Do you have a background in project work, a passion for technology, a curiosity about data, and an eye for process? As a Lead Service Manager in the Technology PMO at Tyson, you’ll find yourself working in all of these areas to ensure success across our programs and portfolios.
Job Summary:
This role presents a career-defining opportunity for a skilled individual to make a difference using their highly developed service management and project management skills. You will collaborate with other analysts and business partners within IT to examine business processes and solve gaps and inefficiencies in the design of solutions. You will be a leader of your organization assisting other Service Management team members to align their business units to the strategy you define with the guidance of the Director of IT PMO.
This role partners with key IT and business stakeholders to manage the project demand intake process; provides framework and governance to resource and capacity management; tracks, reports and communicates key metrics around portfolio health, spend and strategic alignment and supports a continuous planning process. Assists in developing and administering an IT project and product portfolio that is aligned to Tyson Food’s business strategies and technology initiatives.
Consult IT teams in planning and executing their project portfolio effectively and accurately. Perform day to day administration and oversight of the IT wide portfolio. Report and communicate portfolio metrics to IT Leadership and stakeholders. Will assist in implementing a resource management framework to facilitate effective resource utilization and capacity planning for current and future projects across IT teams. Support continuous improvement and organization development activities. Coordinate changes by aligning the service management teams Business Unit Partners to the IT wide strategy including directing the change management process.
They will also be a lead liaisons member to the Project Portfolio committee that is lead by IT leadership. They will assist the service management organization to align to the strategy and project portfolio prioritization initiatives defined by the Project Portfolio committee.
Critical Skills:
Enterprise level project/program management or PMO experience paired with extensive understanding of project management processes and standards
Organizational process, standards, and governance definition experience
Organizational change management and training delivery for new/updated tools or processes
Strong analytics bent, able to pull insights from any data source for continuous improvement efforts
Ability to communicate and drive new/unfamiliar process with groups of project managers
Cross-team collaboration at director/vice president levels
A customer service orientation with strong relationship building skillsets and an understanding of how to leverage emotional intelligence in the workplace
Experience:
Team or people leadership experience preferred
Bachelor’s and 5-7 years experience in a program management or PMO function, or 7-9 years experience
PMP, LEAN, or CMMI certification required
Work Shift:
1ST SHIFT (United States of America)
Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.
Tyson is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.
CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, click here (****applicant notification.pdf) .
Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. Vaccine verification will be required by October 1, 2021 for Corporate based team members and by November 1, 2021 for Plant and Warehousing based team members.
The vaccines against COVID-19 are free for new hires and are accompanied by a cash incentive for eligible non-corporate based hires. Readily available at select sites.
Our team members make the difference. If you are ready to grow your career with an industry leader and want to positively impact the team and community around you, then join us in helping us in raising expectations.Join us on the journey.
At Tyson, we are raising expectations for how much good people can do. Our Talent Strategy is to Attract, Grow, Reward and Retain the best talent, and we believe that our Culture is the connecting thread that drives that strategy!
We strive to be a talent magnet to establish a reputation for being a talent rich organization where team members can grow their career while growing the business.
We are a high performing organization where team members are rewarded (Pay, Benefits and Recognition) for their contributions, and given the opportunity to support and/or volunteer with programs that help Tyson make a lasting social impact in the communities where we live and work.
To learn more about our culture, please read Our Purpose (****.
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