Help Desk Apple Specialist

Profile

Emtec, established in 1964, provides technology-empowered business solutions for world-class organizations in the enterprise, federal, state and local government, and education markets. With offices in 14 cities in the U.S., Canada and India, Emtec is big enough to address our client needs but small enough to care. Our local offices, highly-skilled associates, and global delivery capabilities ensure the accessibility and scale to align client's technology solutions with their business needs. Emtec's singular mission is to create Clients for Life - long-term relationships that deliver rapid, meaningful, and lasting business value. Our offerings span the entire IT lifecycle: from Consulting through Packaged, Custom, and Cloud Applications as well as a variety of Infrastructure Services.
Job Description / Key Responsibilities:
We have a contract-to-hire postion located in NYC for an immediate requirement. This is an end-user support position that will be handling basic desk side IT issues in a Mac environment. This position will run 40 hours a week with the potential for overtime hours as required. The schedule will typically run from 8:00am to 5:00pm but candidtes should be flexible and open to occasional evenings and weekends.
Must Have Skills / Qualifications:
A certified or equivalent.
Microsoft MCDST/MCSA certification or equivalent.
1 years experience supporting MAC desktops as well as possessing basic Apple network administration skills.
1 years experience supporting HP printers, Dell desktops and Dell laptops PC's
3 years experience in IT Desk Side Customer Services.
Preferred Skills:
Experience with audio visual equipment in corporate environment, including experience with video conferencing equipment.
Experience with Blackberry Enterprise Server
Professional Skills:
Excellent customer service skills.
Be a self starter.
Must have a can do attitude.
Be willing to learn new technologies and take excellent notes.
Present themselves in a very professional manner in front of the client, their peers, and top executive management staff.
Have excellent communication skills, both in writing and verbally.
Emtec is an Equal Opportunity Employer
US citizens and those authorized to work in the US are encouraged to apply. Applicants for employment in the US must possess work authorization which does not require sponsorship now or in the future by the employer for a visa.
Emtec, Inc.
Phone: not applicable

Company info

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