Deputy Director Of Field Operations - Early Childhood Education

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Deputy Director of Field Operations
Duties: Assists the Field Operations Director in establishing important operational policies and procedures, as well as directing the team’s implementation of those policies and procedures in regards to every City Early Childhood Center within the boroughs overseen. Work includes assisting the Field Operations Director in the following areas: managing a team of Operations Analysts and Case Managers; managing contracts and vendor relations; analyzing, reviewing, and approving budgets, expenditures, and enrollment; approving and disbursing payments; ensuring compliance with City and procurement rules; managing site visits and documentation of observations; developing systems for organizing and utilizing data; and completing high-priority special projects. Manages all Pre-K for contracts; responsibilities include oversight of budgets and expenditure reporting requirements, staff security clearance, site licensing and insurance certificates, facility health and safety, and teacher certification. Supports Director in negotiating budgets and per-child rates. Manages Pre-K for All enrollment, including overseeing the review, tracking, and approval of student enrollment documents; oversees the approval of enrollments into the Pre-KIDS and ATS data systems. Makes recommendations to Director on policies and procedures regarding contract actions such as withdrawals, terminations, location changes, and seat increases and reductions, in concert with other DECE departments and City agencies. Assists in overseeing the team that implements these actions and communicates with vendors on their contract status, compliance questions, and operational quality concerns. Makes recommendations to Director on policies and procedures regarding contract provisions, procurement, internal controls, and best business practices, in collaboration with central Field Operations leadership. Develops and leads trainings on contract procedures, technical assistance, and best practices for Field Office staff. Oversees the resolution of escalations and quality concerns by Field Office staff, in collaboration with the Director and other Field Office leadership, specifically the Program Administrator from the DECE Teaching and Learning Team, as well as the Program Specialist(s) from the DECE Family and Community Engagement Team. Manages the accurate and efficient maintenance of information in Pre-K Integrated Data System (Pre-KIDS) on Vendor Portal, Personnel Eligibility Tracking System (PETS), contract files, and legal and fiscal documents. Manages and coordinates audits and reviews conducted by external oversight agencies, e.g., Comptroller’s Office, NYS Education Department, NYS Office of the State Comptroller, NYCDOE OAG, etc. Manages overall allocation of funding to vendors citywide. Directs the team that is responsible for: analyzing and evaluating annual budget requirements based on projected enrollment and the per-child rate for each vendor; properly executing financial and related administrative support functions; managing fiscal year opening and closing processes; monitoring encumbrances by district; and coordinating the liquidation of open encumbrances that are no longer needed. Oversees implementation of budget and purchasing procedures in FAMIS and other financial systems. Hires, onboards, trains, supervises, and coaches team of operations professionals. In collaboration with the Director, establishes staff goals and oversees progress towards achievement. Collaborates with central Field Operations leadership to offer professional development opportunities and staff resources. Serves as point person for all Human Resource transactions for Field Office staff. Approves Cybershift time for direct reports and provides related ongoing support, e.g., payroll processing. Serves as an external point of contact to key stakeholders for DECE as directed by Senior Director of Operations. Collaborates with various divisions within the Department of Education, such as the Division of Contracts and Purchasing, the Division of Financial Operations, and the Office of Auditor General.

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