Program Manager

Profile

Program Manager
at **MEMBERS ONLY**SIGN UP NOW***.
Boston, MA
**MEMBERS ONLY**SIGN UP NOW***. is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At **MEMBERS ONLY**SIGN UP NOW***., we believe in the power of community and collaboration — giving our customers and partners the freedom to build tomorrow on their terms.
Headquartered in the U.S., we have been named one of North America’s fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, and named one of the Best Places to Work by the Boston Business Journal. We are **MEMBERS ONLY**SIGN UP NOW***.. We are building for the future and we want you to be a part of it!
Summary:
A Program Manager is a member of the Professional Services delivery team that builds and maintains applications on the **MEMBERS ONLY**SIGN UP NOW***. Platform on behalf of customers and partners. A Program Manager is responsible for understanding and working within the customer’s business environment to deliver projects according to **MEMBERS ONLY**SIGN UP NOW***.’s methodology.
Key responsibilities:
Accountable for delivering successful projects within a customer’s business environment
Accountable for creating a productive project culture
Accountable for turning chaos into clarity
Accountable for creating and responding to change in a way that enables customers to meet or exceed their goals
Accountable for **MEMBERS ONLY**SIGN UP NOW***. and customer stakeholder management
Accountable for communicating new business opportunities to the **MEMBERS ONLY**SIGN UP NOW***. Account Management team and supporting new business activities within an existing customer
Accountable for working with PS Ops to ensure projects are properly resourced
Accountable for continuous improvement of the program management discipline in **MEMBERS ONLY**SIGN UP NOW***.’s Professional Services
Ad Hoc duties as assigned
Key requirements:
Experience in program management or similar role within a digital/IT organization
Hiring guidelines: 5 years for PgM, 10 years for Sr., 15 years for principal
Project Management, Program Management, and/or SCRUM certification
Direct experience in a consulting role
Superior understanding of content management systems, Drupal strongly preferred
Excellent written and verbal communication skills
**MEMBERS ONLY**SIGN UP NOW***. is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

Company info

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