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Job Details

E-billing Operations Analyst

Experience
5 yrs required

Location
Baltimore, MD, United States

Posted on
Sep 24, 2020

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Profile

E-Billing Operations Analyst
The candidate will oversee firm-wide e-billing operations from transmission through payment, including oversight of the e-Billing Hub, multiple E-Billing platforms, and E-Billing gateways. Establishing, maintaining and updating e-bill processes and controls. Providing summary instructions and client guidelines distillation. Auditing for complete and thorough set-up of newly enrolled e-bill clients and clients moving from one e-bill platform to another. Auditing for timely timekeeper, rate, budget submissions and approvals. Assisting in training firm billing coordinators in e-Billing Hub and additional vendor services. Serving as a liaison to staff and attorneys to resolve firm-wide e-bill issues. Providing weekly status reports of rejection resolutions to the Director of Firm Billing. Ensuring superior levels of customer service in interactions with all levels of internal and external clients & vendors. 5+ years previous accounting and/or billing experience, including e-billing experience. Thorough understanding of bill processing including policies and procedures. Ability to review and interpret client billing guidelines and implement. Working knowledge of electronic billing processes, including creation, manipulation, and submission of LEDES files. Familiarity with legal vendor electronic billing sites. Legal billing experience with Aderant or Elite preferred. Ability to exercise discretion and independent judgment in the performance of responsibilities and the aptitude for effective and creative problem solving. Strong communications skills. Strong project and time management skills.

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