Senior Vice President amp Chief Claims Officer

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Senior Vice President & Chief Claims Officer
Responsibilities: Responsible for the supervision of all claims related matters as well as the analysis, development and execution of claims strategies to deliver optimal loss cost management and customer satisfaction in support of overall business objectives. Work collaboratively with the Vela Leadership Team in loss trend, coverage and exposure analysis for existing programs and new program opportunities. Work directly with internal claims personnel and outside to manage and achieve high standards of productivity, efficiency and alignment of organizational goals. Ensure compliance with all local, federal and state regulations related to claims while minimizing risk/exposure to the organization. Analyze existing claims strategy to ascertain effectiveness. Develop and implement appropriate claims strategy in conjunction with the President, Chief Actuary and Chief Financial Officer. Provide vision and leadership to the Claims organization in accordance with the established strategy. Cultivate a culture that excels in communication and collaboration. Lead in the development, implementation and continuous planning of all claim programs, metrics, processes, results and initiatives. Collaborate with Underwriting, Actuarial, Finance and other stakeholders to ensure knowledge sharing on market trends, legal changes and loss developments. Leverage resources, technology, and processes to drive innovation through the use of predicative analytics within the department. Understand and utilize internal claim best practices for proper and consistent claim performance, compliance and achievement of business goals. Work with the Leadership Team on cost containment strategies including allocated and unallocated expenses within the Claims operation. Create the Claims annual operational goals, objectives and budget. Directly manage first and third party claims, as necessary. Supervise and analyze effectiveness of panel counsel to assure compliance with agreed upon metrics and recommend changes to the President/CEO where necessary. Provide regular Claims updates to brokers and reinsurers as necessary. Ensure sound litigations management practices, including detailed review of legal bills using appropriate tools. Attend mediations, arbitrations, depositions, trials, as necessary. Perform other duties and/or projects as assigned by the President/CEO.

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