Sr. Solution Architect

Profile

Solution Architect
OUR VISION: THE WORLD. SUBSCRIBED.
Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.
In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.
Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book
Subscribed
The
Solution Architect
will work at the enterprise level to deliver multiple moderate to complex software solutions and drive the engagement team towards an optimal solution. S/he will leverage strong communication and relationship building skills to identify requirements, craft solutions, and secure client approval.
The Solution Architect works closely with Solution Delivery Manager and Technical Consultants and is responsible for managing the end-to-end solution design. More specifically, Solution Architect will be responsible for the following job duties:
Conduct requirements gathering and analysis sessions with clients.
Perform FIT/GAP analysis on Business requirements
Document gathered software requirements
/user stories
and review the list of requirements
/user stories
with customer for sign-off.
Design and document sound functional and technical solutions, including process flows, technical customizations
and integrations,
based on customer requirements. Work with the customer to get sign-off.
Perform customer demos throughout project lifecycle.
Configure and test Zuora Billing, Revenue and Add-On products to meet the approved designs.
Perform testing of end-to-end solutions in conjunction with development team and customer.
Create and develop training materials and conduct/deliver end-user training to customer.
Support the customer with regular calls to answer functional and technical questions.
Qualifications
Must have at least
5
years of enterprise level experience, within a professional services organization, as a Solution Architect and/or Senior Business Consultant with a leading technology consulting company, delivering moderate to complex ERP, billing,
revenue,
and/or
salesforce.com
solutions (
Force.com
platform a plus).
5 years of customer-facing solution delivery and/or business consulting experience.
Master of Science in Computer Science or in Business preferred.
Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it.
Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation.
Experience with solution implementation in the areas of order-to-cash, revenue, finance, and accounting.
Experience in ASC 605 & 606 is a plus.
Experience in data analysis, conversion and migration, interfaces and reports.
Experience with gap analysis and blueprint development.
Experience with system design using configuration and/or customization, integration, testing and support.
Experience in delivering end to end solutions through the entire SDLC – right from running the client facing workshops, design, build, test, deployment, UAT and handover.
Experience in Waterfall and Agile methodologies.
Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a team to deliver exceptional customer results in a rapid paced implementation environment.
Experience managing tasks on multiple projects simultaneously.
Able to travel up to 40% of the time.

Company info

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