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Location
Philadelphia, PA, United States
Posted on
Jul 12, 2014
Profile
Description
Perform comprehensive biopsychosocial evaluations for Behavioral Health Rehabilitation Services children.
Provide individual and/or group supervision to Behavioral Specialist Consultants and Mobile Therapists.
Assisting with trainings.
This position is responsible to oversee the development of continuous quality assurance programs, staff development, training and treatment initiatives. This position must serve as a member of the multi-disciplinary management team, foster collaboration with managed care organizations (MCO’s), and assist in the development of new programs. The position directly interfaces with clinical staff in the form of training, supervision and review of documentation. Responsible to monitor treatment and quality of services through individual and group supervision and review and provide guidance and direction for the work of the mental health professionals as needed. Assist in the development of plan of correction programs as well as program development and revision of documentation.
ESSENTIAL FUNCTIONS OF JOB
1. Oversee the development and implementation of training programs for BHRS (Behavioral Health Rehabilitation Program)
KEY MEASURES
Develop objectives for ongoing training program with input from direct service as well as management staff.
Identify measurable goals and objectives that directly relate to needs identified for the training program
Complete regular updates and submit relevant information to program directors.
Meet, review, and discuss critical incidents, training needs and documentation with individual program directors as well as with the quality assurance team at the monthly management meeting.
Develop specific content material to be presented at trainings, mentoring sessions with staff identified as needing more specialized training
Promote involvement by line staff in developing quality circles and promote empowerment.
Contact other agencies as needed.
Ensure all clients receive proper psychological services through consultation with clinical supervisors and review of documentation.
Collaborate with treatment team to develop discharge plans as part of goal setting when indicated.
Encourage respect the rights of the clients, parents, and families.
S upervise Clinical Interns.
KEY MEASURES
Conduct weekly supervision and review of psychological evaluations
Review evaluations and develop written report within one week to provide feedback
Collaborate with case manager, appropriate staff, and outside agencies to ensure comprehensive documentation, recommendation and initial treatment planning
Ensure psychological intern receives appropriate training and supervision in “best
practice interventions with client population including but not limited to PA Child Abuse
reporting procedures, ethics and practicing within the confines of professional
competency
Oversee compliance standards and procedures pertinent to Commission on Accreditation of Rehabilitation Facilities CARF standards
KEY MEASURES:
Assess aspects of organizational functioning and support systems. Review compliance with Quality Improvement Plans.
Review and become familiar with CARF Standards Manual as it pertains to organizational functioning.
Attend monthly directors meeting, contribute to CQI initiatives and provide site directors with information needed to maintain high standards of practice and service excellence at each Progressions office.
Identify and document goals for organizational improvement. Collect and coordinate quarterly and monthly reports, fire drills and track trends related to incident reports/sentinel events.
Facilitate agency readiness for survey vie CARF website: update information and enter data pertinent to survey, communicate with administrative personal regarding payment of fees.
Obtain, review and maintain records as necessary.
Monitor treatment and quality of services through individual and group supervision and review and provide guidance and direction for the work of the mental health professionals as needed.
KEY MEASURES
Meet with staff monthly and document all supervisory meetings.
Provide staff with feedback regarding their use of approaches and techniques daily.
Review therapeutic crisis intervention approaches and behavior techniques with staff weekly.
Serve as team leader during crisis intervention.
Direct individual and group behavior interventions.
Develop and maintain effective working relationships to ensure quality, seamless service for all clients.
KEY MEASURES
Communicate regularly with community provider agencies, and family support groups ensuring positive relationships.
Assist with appropriate flow of referrals and provide assistance as needed.
Define the practical application of clinical decisions regarding client treatment to ensure quality execution of services.
Serve as a member of the multi-disciplinary team.
Foster collaboration with MCO’s.
Assist in the development of training programs for the mental health professional staff members.
KEY MEASURES
Develop an ongoing implementation plan for the Progressions Companies Staff
Development and training initiative that includes goals and objectives for the development and implementation of the training program.
Provide staff with relevant articles, media and information that will foster continued professional development and enhance the overall quality of treatment for clients
Interface with director of Information Technology to maintain relevant training content, resources and forms for staff on Progressions website.
Maintain current records and complete job related reports, notes. and documentation as necessary for all job functions. Report directly to the Chief Operating Officer of ambulatory services
KEY MEASURES
Complete quarterly reports and provide regular communication regarding activity to .
Sign and date all documentation.
Create and update forms in conjunction with designated members of Forms Committee to collect meaningful (and uniform) information regarding client needs.
Review charts at regular intervals to assess impact of documentation training and quality improvement initiatives.
Review clinical notes for relationship to treatment plans.
Review clinical notes for appropriate clinical intervention.
Ensure clinical records comply with all Agency policy and procedures, DPW regulations, and Pennsylvania Mental Health Procedures Act Standards.
Complete Biopsychosocial evaluation for client population as needed.
KEY MEASURES:
Assess client domains of functioning and support systems. Review referral information from the referral source, including mental health information, psychiatric and psychological reports, social history, school records, family service plan (when applicable), medication information, and summary of presenting problem.
Conduct evaluation with client using standardized questions in the assessment packet including use of structured tool
Review intake form for completion, comprehensiveness, and accuracy.
Identify and document goals and presenting issues.
Obtain and review records as necessary.
Assist in ensuring a safe environment for all clients using effective behavior management techniques
KEY MEASURES
Utilize Therapeutic Crisis Intervention approaches and techniques when necessary.
Respond quickly and effectively in crisis situations and when called for assistance.
Conduct trainings on use of crisis intervention services for staff during
OTHER DUTIES OF THE JOB
1.
Conduct community service presentations for Progressions programs and education other child service agencies and potential referral sources to the program philosophy and culture of partnership.
2. Attend court reviews and prepare/provide testimony as necessary.
3. Maintain working knowledge of Federal, State and Local statutes which impact the organization and working environment
4. Perform other related duties as assigned and required.
SUPERVISION GIVEN TO THE FOLLOWING DEPARTMENTS:
This position typically
does not directly supervise staff other than psychologist intern although specific supervisory roles may be assigned either to comply with regulatory procedures or to address specific quality assurance issues with individual staff. Position may
involve regular supervision of BSC/MT staff.
REQUIREMENTS
Master or Doctoral Degree in Psychology
One year full-time experience working in a mental health services agency, only working with children or adolescents
Certifications in CPR/First Aid
Knowledge of mental health system, managed care payers, and community resources
Demonstrates patience, good judgment, and the ability and interest to work with clients with mental health issues
Able to intervene and control agitated clients through non-physical interventions
3 to 5 years supervisory experience
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