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Location
Tinton Falls, NJ, United States
Posted on
Aug 07, 2020
Profile
All associates based in the EU should apply to the job by clicking here. Please note that you will have to create a new account on the application page.GENERAL SUMMARY: The Lead Associate’s primary function is to sell and promote Tommy Hilfiger merchandise through execution of the TH Customer Service Standards. The Lead Associate also performs a variety of operational activities as assigned by the Store Management.ESSENTIAL COMPETENCIES, DUTIES, AND RESPONSIBILITIES (including, but not limited to):FUNCTIONAL SUCCESS FACTORS:Delivering Business Results:Demonstrates awareness of store sales plans and resultsDemonstrates awareness of individual contribution to business resultsSupport corporate standards and expectationsParticipate in staff meetings, as neededArticulates Corporate business goals within the store. Delivering Customer Service:Consistently provides Customer Service to Company standard.Builds repeat customer base through excellent use of mailing listMaintains strong knowledge regarding product, promotions, and special events in order to communicate to customers for more effective sellingConsistently foster a positive store experience by treating all customers and staff members in a fair and consistent mannerEffectively maintains zone coverage; acknowledges every customer within the zone; treats customers with priority over assigned tasksAdhere to Company Personal Appearance Standards to properly represent the Tommy Hilfiger imageExecuting Product and Visual Standards:Ensure consistent and accurate replenishment of product onto the sales floor Comply with visual presentation standardsAssist in executing markdowns and floor moves when neededExecuting Operations Standards:Adheres to Policies and ProceduresObserve sales floor and stockroom for loss prevention and advise management of any unusual internal or external activity Execute Opening and Closing Checklist duties as directed by store management, to ensure store is always ready for businessPerform other duties as assigned, in a timely manner with attention to details. Seeks clarification on expectations where neededAttend daily Launch Meeting and Quarterly Staff MeetingAuthorized to do all register transaction including that of management with the exception of Employee sales, post voids,Authorized to do refunds, exchanges, store credits, sale sends, gift cards, cash pulls, no saleAuthorized to reconcile all media when requested: Count in register tills, count down register tills, safe cash fund secondary verification, audit registers between cashiers.Leads in “Success” stores are also authorized to do bag checks, watch back door, employee transactions.STRATEGIC SUCCESS FACTORS:Teamwork:Maintains respect and works well with othersCommunicates honestly, openly and constructivelyJoins in the recognizes and celebrates the contribution and achievements of othersRespects and values individuals.Makes sacrifices for the good of the groupGives feedback that promotes positive changeSupports managements in resolves ongoing conflict and unproductive disagreementsCreates energy and excitement around shared goals and valuesConsistently adheres to assigned scheduleDemonstrates a desire to help or serve external and/or internal customersActs with integrityTeambuilding:Aligns with team commitmentEncourages an atmosphere of open communication including listening, responding, constructive and honest feedback and consensus buildingContributes to an inclusive culture of diverse styles and talents working toward a clear purposeContributes to an environment of trust and respectMaintains high standardsTake action in difficult circumstancesSuccessfully broadens’ others knowledge and teaches new skills if called uponAgility:Responds quickly and flexibly to the changing business environmentUpholds commitments under stressful and changing conditionsMaintains adaptability and a positive point of view in the face of changeTakes on additional assignments and work when neededResults-Oriented:Maintains focus on goals with an emphasis on service quality, and customer serviceConsistently meets or exceeds objectivesOrganizes self and tasks with sensitivity to time constraints and resource availabilityEnsures clear understanding of goalsStrives to reach goals through execution of measurables at a high level that achieves resultsMaintains a sense of urgencyMeets deadlinesQualifications:Experience Required:Minimum of six months as a Sales Associate is desired, but not required.Minimum Education Level:Minimum high school education or equivalent.Physical Requirements:Ability to communicate with customers and store personnel; maneuver around sales floor, stock room, and office; lift heavy objects, stretch, and bend; operate cash register and office computer.Schedule Requirements:Ability to work a flexible schedule to meet the needs of the business, which may require evening, weekend, holidays, and overnight shifts. **MEMBERS ONLY**SIGN UP NOW***.. or its subsidiary (PVH) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH also has a strong corporate commitment to inclusion, diversity and to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. To achieve these goals, across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job applicant’s current or prior wages, salary or other compensation information in connection with the hiring process. Accordingly, applicants are asked not to disclose this salary history information to PVH,title:Lead Sales Associate Full Time - TOMMY HILFIGER,datePosted:2020-08-08T00:00:00.000Z,@context:****Sales Associate Full Time - TOMMY HILFIGER in Tinton Falls, New Jersey, United States of America | Other at PVH
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