Sr. Wintel Systems Adminstrator

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Pangaia Partners, a leading technology consulting firm has an opening for a Windows Server SA. The engineer will provide Level 3 Windows Systems Administration support and business customer service through reactive daily Windows systems support, implementation of new server-based solutions, operational maintenance, and proactive change initiatives.
Pangaia Partners offers full time employees a generous benefit package which includes a competitive salary, paid vacation, holiday and personal time. In addition, Pangaia Partners offer health, dental, 401k, LTD, STD and other attractive benefits.
Responsibilities:
Daily reactive support for Windows servers globally via hotline and ticketing systems. Perform triage, initial troubleshooting, and escalation.
Proactively drive the ongoing maintenance and optimization of preventative maintenance activities designed to increase the stability of the environment and efficiency by which we maintain high levels of stability (e.g. Windows Maintenance, Patching, daily and weekly housekeeping tasks, etc.).
Manage interfaces to other Infrastructure support teams such as UNIX, Database, Network, IT Facilities, Backup, Storage, Monitoring, Security etc.
Provide 2nd / 3rd level support to Wintel Server Support vendor teams, including training
Develop and maintain procedures & policies around all aspects of server support & implementation, including evaluation of existing practices, documentation, and holding training sessions.
Assist vendors with implementation of new servers, including bank-standard build and QA process
Work with other global Wintel teams to provide follow-the-sun support and drive global consistency
Provide 2nd / 3rd level support to SL1/desktop support staff
Provide 2nd / 3rd level support to application support teams managing server-based applications
Responsible for installation, configuration and updates of systems related software, firmware, operating systems patches and upgrades
Provide on-going assistance to other service providers with new implementations and support issues
Participate in and contribute to strategic bank initiatives & programs, including but not limited to Windows Server Management process optimization and service delivery efficiency initiatives.
Skills required:
Expert knowledge of Windows 2000, Windows 2003, Windows 2008
Expert knowledge of server concepts & architectures
Expert knowledge of network and firewall concepts & architectures
Expert knowledge of enterprise storage concepts & architectures
Expert knowledge of server scripting and automation technologies
Excellent written and verbal communications
Experience working with offshore vendors
Builds positive working relationships and works collaboratively with other team members
Experience in a large corporate environment
To apply, please send an updated word version of your resume to ****
Pangaia Partners LLC
E 80 Route 4 - Suite 270
Paramus, NJ 07652
****
****
Web: ****

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