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Location
Redwood City, CA, United States
Posted on
Mar 15, 2021
Profile
Customers have changed. In the new Subscription Economy® (a phrase coined by our CEO, Tien Tzuo) customers are happier subscribing to the outcomes they want, when they want them, rather than purchasing a product with the burden of ownership. We believe that one day, every company will be part of the Subscription Economy.
Zuora’s leading SaaS subscription relationship management platform helps enable businesses in any industry to launch or shift products to a subscription model and open new revenue streams. Our growth story is far from over and our Product organization is pivotal in sustaining our rapid growth across the globe. We are looking for a highly collaborative, hands-on Product Manager with strong technical aptitude and prior experience delivering innovative SaaS business applications and solutions to help us take on a $40 billion market opportunity.
To be successful in this role, you need to demonstrate a sincere passion for building complex products that customers love in the Enterprise
Finance and Revenue Automation domain
. On the Zuora product team:
We obsess about user experience, and our customers represent small startups to Fortune 50 enterprises;
We are deeply involved in driving product design, from both an API and UI/UX perspective;
We strive for customer intimacy and meet with our customers regularly to review user experience and design and to ensure we are meeting customers’ needs and solving customer problems;
We deliver mission critical solutions, so we have to think about scale, performance, compatibility and extensive downstream impacts;
We lead product innovation from initial strategy through delivery and customer adoption.
What you’ll achieve:
Own the end-to-end product lifecycle for Zuora’s Revenue Product Line.
Be the product domain expert, understand the market and customer needs and competition.
Own and execute products that deliver ongoing customer value to the CFO’s office
Own end-to-end feature delivery, including working with user experience on prototypes, authoring functional requirements and functional specification documents, creating and prioritizing user stories, analyzing user data to drive decision making and documenting delivery of quarterly releases.
Work on the detailed use cases and come up with solutions to address the Customers’ needs.
Track tickets related to the critical new enhancement requests or bugs and work with the Engineering and Support Teams to find the eventual fix.
Own the Product Roadmap and drive the release planning and delivery efforts.
Develop competitive expertise to assist in outbound product positioning and inform internal development priorities.
Company info
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