Strategic and Innovative Category Manager - Virtual

Profile

Texas, United States of America

Job Family Group:

Commercial and Retail

Worker Type:

Regular

Posting Start Date:

March 16, 2021

Business unit:

Downstream

Experience Level:

Experienced Professionals

Job Description:

Where you fit in

Jiffy Lube identified an opportunity to expand its suite of services into Jiffy Lube Multicare, a more full-service, one-stop shop maintenance provider offering brakes, tires, batteries and more. However, the work doesn’t end with the initial strategy. Proactive evaluation and anticipation of future trends and patterns are critical as the category continues to evolve.

What’s the role?

The Category Manager brings together the consumer insights with the automotive services trends, regulations and requirements to build the services roadmap for Jiffy Lube.

Accountabilities:


Develop the Jiffy Lube services category (Brakes, tires, alignment, diagnostics, etc.) strategy, utilizing market insights, industry trends, competitive information and footprint considerations to meet evolving consumer buying habits.
Own the strategic evolution of JLMC, developing necessary communications to support the franchisee network in the transition to the full-service business model.
Proactively identify innovation opportunities to ensure that Jiffy Lube is set up for successful management through the energy transition, including the potential for an Electric Vehicle Signature Service.
Responsible for business case development for investment and Fit 4 management of innovation projects.
Manage cross-functional innovation from strategy through to deployment; includes development of project plan, budget, timeline, resource management and communication plans.
Manage/coordinate strategic plan deployment and support Operations, Training, Network Development to ensure delivery of the category strategies.
Responsible for Policy & Procedures edits/recommendations as new services/products are approved.
Support relevant JLAF committees, activities and efforts.


What we need from you


Must have legal authorization to work in the US on a full-time basis for anyone other than current employer.
Bachelor’s degree required.
Minimum 7 years of experience in automotive services/maintenance or relevant industry.
Experience delivering sales and service strategies and plans, for digitally-enabled sales, channel, and customer service capabilities.
Some marketing, sales or category management experience preferred.
Understanding and appreciation of the commercial/operational realities of a service-based industry.
Futurist mindset with passion for data and insights to drive strategic recommendations
Strong financial and commercial acumen to effectively analyze data and develop business case models.
Thinks strategically and communicates creatively to inform decision making of key stakeholders.
Project management, budget management and forecasting skills to own projects from conception to execution.
Desire to develop and foster solid business relationships with colleagues, stakeholders and partners.
Resilience to deal with moving to Houston in order to effectively manage work life balance once the COVID restriction is lifted.


An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential…


We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.


A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.

According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.

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