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Location
Phoenix, AZ, United States
Posted on
Nov 20, 2020
Profile
Description
The Clinical Programs Pharmacy Technician integrates programs developed to improve overall health outcomes with a focus on prescription drugs. The Clinical Programs Pharmacy Technician performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.
Responsibilities
Full Time Work-at-Home
Pharmacy Technicians or Pharmacy Technician in Training
Arizona Only
Our Clinical Services team has openings for Pharmacy Technicians to work from home in a virtual call-center environment with a team-oriented, positive culture.
In this role you will:
Take inbound calls from Humana Pharmacy members.
Answer questions and resolve issues regarding mail order pharmacy inquiries.
Interact with physician's offices, hospitals, and members.
Meet metrics set by the department.
Facilitate positive service and pharmaceutical outcomes.
We Offer:
Competitive Pay
Paid virtual training
A computer and all other equipment needed for work purposes
$500 retention bonus - Bonus is paid after 180 days of employment
Required Qualifications
Must have an active Pharmacy Technician or Tech in Training license in Arizona
Must be able to become certified by the Pharmacy Technician Certification Board (PTCB)
Experience as a Pharmacy Technician/Pharmacy Technician in Training OR call center experience in a pharmacy or related call center setting
Excellent communication skills
Experience using multiple computer applications simultaneously
A positive, proactive attitude with a passion for customer service
High School diploma or GED
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Home Office : a dedicated secure home workspace, and high-speed internet (minimum connection speed of 10m x 1m)
Associates working in the state of Arizona must comply with the Tobacco Free Hiring Policy (see details below under Additional Information) and upon offer will be subjected to nicotine testing as part of a 10 panel drug test
Preferred Qualifications
Bilingual in Spanish
Certified Pharmacy Technician preferred
Mail Order Pharmacy or Retail Pharmacy experience
Experience working with insurance plans and Medicare
Additional Information
Learn more about Humana Pharmacy Solutions and what we do. ****
#Pharmacytechnician
The following policy applies ONLY to associates working in the state of Arizona:
Humana is committed to providing a safe and healthy work environment and to promoting the health and well-being of its associates. Effective July 1, 2011, Humana adopted a tobacco-free hiring policy that will promote a healthier workplace and will not hire users of tobacco and nicotine products. If you have any questions, please consult with your recruiter.
Scheduled Weekly Hours
40
Company info
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Employer job
90 Day Old Job