Vendor Relations Manager - Remote

Profile

:,ActualValueFromSolar:null},{QuestionName:External Title,AnswerValue:Vendor Relations Manager - Remote,VerityZone:formtext4,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Employment Type,AnswerValue:Full-time ,VerityZone:formtext16,QuestionType:radio,ActualValueFromSolar:null},{QuestionName:About Us,AnswerValue:u003cpu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eu003ca href=****target=_blank\u003eu003cspan style=color:#000000;\u003e**MEMBERS ONLY**SIGN UP NOW***..u003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003eu0026nbsp;(NYSE: RLGY) is the leading and most integrated provider of U.S. residential real estate services, encompassing franchise, brokerage, and title and settlement businesses as well as a mortgage joint venture. Realogy’s diverse brand portfolio includesu003cstrongu003eu0026nbsp;u003c/strongu003esome of the most recognized names in real estate: u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color:#000000;\u003eBetter Homes and Gardens® Real Estateu003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003e, u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color:#000000;\u003eCentury 21®u003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003e, u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color:#000000;\u003eColdwell Banker®u003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003e, u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color:#000000;\u003eColdwell Banker Commercial®u003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003e, u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color:#000000;\u003eCorcoran®u003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003e, u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color:#000000;\u003eERA®u003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003e, u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color:#000000;\u003eSothebyu0027s International Realty®u003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003e. Using innovative technology, data and marketing products, best-in-class learning and support services, and high-quality lead generation programs, Realogy fuels the productivity of independent sales agents, helping them build stronger businesses and best serve today’s consumers. Realogyu0027s affiliated brokerages operate around the world with approximately 190,000 independent sales agents in the United States and more than 112,000 independent sales agents in 113 other countries and territories.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003cpu003eu003cspan style=color:#000000;\u003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eAt Realogy, diversity fuels success – for our company and for our employees. We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed. u003cstrongu003eWe pursue talent u003c/strongu003e– strategic thinkers who are eager to innovate, focused on execution and accountable for results. u003cstrongu003eWe value diversity u003c/strongu003e– respecting backgrounds, cultures, perspectives.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003cpu003eu003cspan style=color:#000000;\u003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eYou’ll find our commitment to diversity reflected in our achievements:u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003culu003eu003cliu003eu003cspan style=color:#000000;\u003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eForbes 2020 Best Employers for Diversity.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eu003cspan style=color:#000000;\u003eRecognized on the 2020 Human Rights Campaign u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color:#000000;\u003eCorporate Equality Index u003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003e.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=color:#000000;\u003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eRecognized for gender diversity on our board of directors by Executive Women of New Jersey and Women’s Forum of New York.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eu003cspan style=color:#000000;\u003eFirst residential real estate company to endorse theu0026nbsp;u003c/spanu003eu003ca href=****Act target=_blank\u003eu003cspan style=color:#000000;\u003eEquality Actu003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003eu0026nbsp;and fully supportu0026nbsp;u003c/spanu003eu003ca href=****1447 target=_blank\u003eu003cspan style=color:#000000;\u003e H.R. 1447u003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003eu0026nbsp;amending the Fair Housing Act to include LGBTQ as protected classes.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003c/ulu003eu003cpu003eu003cspan style=color:#000000;\u003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eWith diversity, we succeed together. We hope you’ll join us.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003e,VerityZone:formtext36,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:EEO Statement,AnswerValue:EOE AA M/F/Vet/Disability,VerityZone:formtext34,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:State/Province/Region,AnswerValue:New Jersey ,VerityZone:formtext25,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Madison,VerityZone:formtext19,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Company,AnswerValue:**MEMBERS ONLY**SIGN UP NOW***. ,VerityZone:formtext1,QuestionType:single-select,ActualValueFromSolar:null}],GQId:3239,isGQResponsive:true,isActive:true,isSocialReferralJobRestricted:false,localeId:1033,AutoOptionalReqId:12459BR,Title:Vendor Relations Manager - Remote,JobSiteId:7080,Link:****{Responsive_AdvancedCSS: /* Text Alignment */#N##N#.linkContainer.backgroundColor.LinkPadding.headerLinkContainer.ng-scope,#N#.homeFooterWrapper {#N##T#text-align: center;#N#}#N##N#/* Colors */#N##N#.mainInitialContainer .widgetSidebar,#N#.footerLink.responsiveWidth.ng-scope {#N##T#border: none;#N#}#N##N#/* Dimensions */#N##N#.gateway .welcomeBanner,#N#.gateway .welcomeBanner .welcome {#N##T#width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] {#N##T#width: 100%;#N#}#N##N#@media screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome {#N##T##T#width: 381px;#N##T##T#max-width: 35%;#N##T##T#/*min-width: 25%;*/#N##T#}#N##N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#width: 759px;#N##T##T#max-width: 65%;#N##T#}#N##N#}#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope {#N##T#width: 1200px;#N#}#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope,#N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#max-width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] img {#N##T#width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] img,#N#.pageHeader,#N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#height: auto;#N#}#N##N#@media only screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome .welcomeLiner,#N##T#.gateway .welcomeBanner .backgroundImageWrapperLink,#N##T#.gateway .welcomeBanner div[configurable-image] img {#N##T##T#height: 245px;#N##T#}#N##N#}#N##N#/* Padding */#N##N#@media screen and (min-width: 1260px) {#N##N##T#.mainInitialContainer .widgetSidebar {#N##T##T#padding-right: 8px;#N##T#}#N##N#}#N##N#/* Margins */#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope {#N##T#margin: auto;#N#}#N##N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#margin: 1em auto;#N#}#N##N#@media screen and (max-width: 1259px) {#N##N##T#.gateway .welcomeBanner div[configurable-image] img {#N##T##T#margin-left: 0;#N##T#}#N##N#}#N##N#/* Display Properties */#N##N##resumeBuilderBox {#N##T#display: none;#N#}#N##N#@media only screen and (max-width: 900px) {#N##N##T#.gateway .welcomeBanner,#N##T#.gateway .welcomeBanner .welcome,#N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#display: block;#N##T#}#N##N#}#N##N#@media only screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome,#N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#display: inline-block;#N##T#}#N##N#}#N##N#/* Object Fit Properties */#N##N#.gateway .welcomeBanner .backgroundImageWrapperLink img {#N##T#object-fit: cover;#N#}#N##N#/* Position Properties */#N##N#.mainInitialContainer .widgetSidebar {#N##T#position: relative;#N##T#top: auto;#N##T#left: auto;#N##T#right: auto;#N##T#bottom: auto;#N#}#N##consent_blackbar{#N# display: block;#N# position: fixed;#N# bottom: 0;#N# z-index: 999999;#N# opacity: 1; 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This role requires a dynamic leader who can support multiple business partners while juggling multiple lines of business. In this role, you will work directly with our external business partners while implementing and executing Brand/BU support and special projects to meet business objectives and strategies. You will be responsible for ensuring that Realogy maintains the highest level of service around all our Products/Services, meaning efficient and accurate work. Additionally, you will monitor and report against key metrics, partner with stakeholders to drive performance improvements, and work cross-functionally to implement needed process changes.u0026nbsp;u003cbru003eu003cbu003eu0026nbsp;u003c/bu003eu003cbru003eu003cbu003eThe exciting things you will do:u003c/bu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003culu003eu003cliu003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eManage the performance of external business partners against key contact center operational KPIs, ensuring that partners consistently meet or exceed performance objectivesu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003ePrimary area of focus will be around overseeing the O365 Support for Coldwell Banker and then additional Brands as approvedu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eFocus on building relationships with external business partners driving the partnership and relationshipu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eEngage key stakeholders in external business partner relationships and act as the point of escalation person, where necessaryu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eOversee service delivery and SOW results to ensure operations objectives/goals are met for the contact centers supportu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eOversee call flows and daily service delivery to ensure high quality service is achieved as measured by NPSu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eManage and report on external business partner performance to SLA’s and quality of service, drawing out themes/trends and identifying opportunities for improvementsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eCollaborate with management and staff to ensure Management has the proper coverage and staffing schedules for call arrival patterns and seasonalityu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eCollaborate with Management to ensure locked forecasts are communicated to external business partnersu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eIdentify opportunities to increase external business partner quality and efficiencyu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eProvide guidance to external business partners when responding to changing business conditionsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eMonitor compliance results and Quality Assurance performance metrics to hold external business partners accountable for expected resultsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eOrganize and develop agendas for operational meetings regarding team performance, business results and information exchangeu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eWork with Procurement on ensuring that contract SLAs meet Realogy’s overall support needsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003c/ulu003eu003cdivu003eu003cbru003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cbu003eKey Competencies:u003c/bu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003culu003eu003cliu003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eEmotional Intelligenceu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eCommunicationu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eCoachingu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eAnalytical Thinkeru003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eStrategic Thinkeru003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eService Orientedu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003ePerformance Executionu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003ePlanning and Organizingu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eInspiring Othersu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eConflict Resolutionu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eFacilitating Changeu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003c/ulu003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu0026nbsp;u003cbru003eu003cbu003eQualifications:u003c/bu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003culu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eBA/BS degree preferred or relevant technology experienceu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003e3-5 years of vendor management experience u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eStrong working knowledge of omnichannel contact center operations in a supervisory or managerial capacityu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eStrong knowledge of Vendor / Business Process call center relationshipsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eStrong understanding of contact center KPIs and key levers for performance measurement and improvementu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eAbility to manage many projects and priorities in a fast-paced environmentu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eDetail-oriented with good analytical skills, organizational skills, and basic financial acumen Strong quantitative analysis skills (with advanced Excel skills and Salesforce skills) and use of data to make decisions and to influence othersu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eIs delivery oriented, self-managing, goal-oriented and works well in matrix teamsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eDemonstrated ability to mediate conflict/issue resolution with the ability to identify alternative solutionsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eDeep passion for customer service and operational excellenceu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eExperience in managing Office 365 suite of tools, including but not limited to Teams, Yammer, SharePoint Online, Exchange and OneDriveu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eDemonstrate accountability, collaboration, and shared responsibilityu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eDemonstrated ability to communicate clearly and concisely, both orally and in writing, and lead presentations and effective meetingsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eExperience with other O365 products (Power BI) and integration of partner tools, is a plusu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eExperience with Service-Now is a plusu003c/spanu003eu003c/spanu003eu003c/spanu003eu003cbru003eu003cbru003eu0026nbsp;u003c/divu003eu003c/liu003eu003c/ulu003eu003cpu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eRemoteu0026nbsp;working requires 50 MB download and 7 MB upload internet speed.u003c/spanu003eu003c/spanu003eu003c/pu003eu003cdivu003eu003cbru003eu003cbru003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan 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