Dispatcher

Profile

Description

The dispatcher provides support to the driver to ensure patients are taken in a safe and timely manner to and from their appts.

Responsibilities

Essential Functions:


Coordinates drivers according to customer requests and in compliance with DOT regulations and company rules.

Communicates with patients to determine driver demand and driving schedules. Notifies drivers of assignments and enters assignment data into a computer database.

Requires 2-4 years of experience in the field or in a related area.

Familiar with standard concepts, practices, and procedures within a particular field.

Relies on limited experience and judgment to plan and accomplish goals.

Performs a variety of tasks.

Works under general supervision. A certain degree of creativity and latitude is required.


Qualifications/Requirements:


Supervision

Excellent customer service. Must interact with patients in a respectful and amicable manner

Employees are expected to treat patients with compassion and protect their rights

Adhere to all Company policies

Safety Management

Customer Focus

Tracking Budget Expenses

Management Proficiency

Planning

Must be Bilingual (English and Spanish)

Energy Level

People Skills

Creating a Safe, Effective Environment.

Two to three years of related work experience

Experience working with elderly patients.


Education and Experience:


High school diploma or GED
Two to three years of related work experience
Experience working with elderly patients.


Scheduled Weekly Hours

40

Company info

Sign Up Now - WashingtondcCrossing.com