Senior Manager New Partner Implementation

Profile

What We’re Looking For:
This individual, reporting to the Director, New Partner Implementation, will be responsible for leading the implementation of new programs, in addition to developing resources utilized to support standardization and efficiency across the team.
Responsibilities Include, But Are Not Limited To:
Project Management
Independently drive launches up to level three complexity.
Define project scope and objectives.
On a consistent basis, provide project updates to various internal and university stakeholders about implementation strategy, timeline risks and project progress.
Serve as the subject matter expert for both internal and university stakeholders on new program implementation.
Oversee all aspects of implementation including timeline, project plan, and stakeholder relationships.
Manage a portfolio of program implementations with various university partners at the same time.
Maintain the implementation project plan and drive timelines with multiple stakeholders and departments.
Assess and communicate impacts of change in order to minimize risk to launch timing.
Develop technology specifications for all systems that support the program and lead ongoing internal communications and deadlines.
Ensure deadlines are met and forecast risks to hitting major milestones or the overall launch date.
Create and maintain documentation on all decisions made throughout the implementation period in order to ensure a smooth transition to program management.
Stakeholder Management
Effectively establish and manage relationships, both within 2U and with University Partners, to ensure overall success of the program launches.
Navigate and influence university partner relationships at all levels to ensure clarity of project goals and timely delivery of university-owned milestones.
Work collaboratively with key stakeholders to coordinate internal resources to ensure an on-time execution of new programs and products.
Effectively collaborate with internal subject matter experts and delegate
project tasks to those individuals best positioned to execute.
Effectively establish and communicate project expectations and information to various stakeholders.
Identify and assess escalation points and collaborate efficiently with stakeholders to rapid resolution.
Process Development and Standardization
Lead the standardization of processes and best practices and ensure this information is documented and distributed to the appropriate stakeholders.
Identify opportunities for improvement across the functional areas and drive project priorities with the larger team.
Maintain and promote New Partner Implementation resources to ensure implementation processes and best practices are documented, accessible and utilized.
Produce ad-hoc research and analysis to support conversations with prospective partners.
Things That Should Be In Your Background:
Bachelor's degree required, Master’s degree preferred
7 years’ experience in a project manager role
Demonstrated success with leading and managing multiple stakeholders and competing priorities
Seasoned relationship skills and experience working with upper-level management
Extraordinary organizational skills, attention to detail and excellent follow through
Excellent presentation, written and verbal communication skills
Ability to work and contribute in a team environment
Strong working knowledge of Google Suite as well as Microsoft Office
Other Attributes That Will Help You In This Role:
Project Management Professional certification
Desire to work in a higher education environment and familiarity with navigating the landscape
Confidence in decision-making and ability to lead people in order to achieve results
Ability to think critically and identify potential issues before they arise
Enthusiasm and the ability to quickly adapt and thrive in an atmosphere of constant change
Proactive attitude, not afraid to ask how you can help and propose new process ideas
Experience defining requirements for technical projects
Experience working with Salesforce and Confluence or equivalent systems
Travel: Moderate travel will be required to visit university partners on campus.
About 2U Inc. (NASDAQ: TWOU)
2U is comprised of 3 lines of business: Graduate Degree Programs, Short Course, and Boot Camps. Going beyond traditional learning management systems, we use tech, people, and data to help top universities and enterprise organizations transform in the digital era—and eliminate the back row in higher ed. We support lifelong learning which means thinking beyond a single degree. It means finding ways for students to gain the skills they need to change careers, evolve their expertise, and meet the challenges of the changing world head-on. We help our partners fill those needs—developing new digital education technologies and offerings capable of supporting students at different points in their lives. Whether they need a simple refresher, to learn something new, or to change their career trajectories completely, our partners are there to help them succeed. Together with our partners, 2U has positively transformed the lives of more than 275,000 students and lifelong learners.
2U Diversity and Inclusion Statement
At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same.
Benefits & Culture
Working at 2U means working with individuals that are passionate and mission driven. We collaborate on tough problems to deliver the best outcomes for our partners, students, and each other. You will find team members working together in our open office spaces, gathered in the kitchen grabbing a snack, or taking a break in our game rooms.
2U offers a comprehensive benefits package:
Medical, dental, and vision coverage
Life insurance, disability and 401(k)
Unlimited snacks and drinks
Generous paid leave policies including unlimited PTO
Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break from Christmas through New Years!
To learn more, visit 2U.com. #NoBackRow
In Colorado, the anticipated base salary for this role is $72,000, with potential bonus eligibility. Note: The final compensation for this position may consider factors including the geographic location where the work is performed (candidate’s assigned office) and prior work experience of the candidate.
Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal.

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