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Job Details

Client Account Specialist

Experience
2 yrs required

Location
Cleveland, OH, United States

Posted on
Sep 02, 2020

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Client Account Specialist
The candidate will be responsible for providing client and billing attorneys with reports, copies of invoices and any other documents that facilitate the payment of outstanding invoices. Will generate monthly reminder statements, prepare collection letters and update the collection database with the status of collections efforts. Review aged A/R and communicate with billing attorneys, billing specialist and clients as approved by the billing attorney to ensure timely collections of A/R. Proactively manage problematic A/R and work with the collections team, billing attorney and billing specialist to resolve and ensure timely collections of A/R. Consistently update the collections database with the status of collection efforts. Create clear and concise spreadsheets outlining billing, payments and outstanding invoices to facilitate payment of outstanding invoices. Assist billing department with projects and other duties assigned by the Director of Billing & Collections. Must have excellent written, oral, and interpersonal communication skills. Should have 2+ years of experience working in a law firm as an A/R professional. Must have 2+ years of experience with A/R success in facilitating payment of outstanding invoices. Aderant experience preferred. Must have Intermediate to advanced knowledge of Excel and ability to create and maintain spreadsheets. Should have Intermediate to advanced knowledge of collection software. Must have knowledge of the firm's business process and business operations.

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