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Job Details

Docket Technician

Experience
1 yrs required

Location
Cleveland, OH, United States

Posted on
Sep 21, 2020

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Profile

Docket Technician
The candidate will enters and maintains information in the docket and case management software databases, and makes appropriate entries. Performs quality control review for docket and case management software entries. Responds in a timely and efficient manner to basic inquiries from lawyers, paralegals and secretaries regarding case status information via direct communication with the courts and agencies. Assist Docket clerks with performing runs to the various courts and agencies to execute filings, research case status, obtaining copies of documents not available on-line, and handles paying fees and costs. Follows-up with Lawyers to confirm status. As a backup to Docket Clerks, perform electronic filing and on-line research via court websites, the PACER system, as well File & Serve. Responsible for reviewing and responding to e-mail directed to the Docket mailbox. Ensures accurate and timely completion of requests made, targeted to occur within 24 hours. Maintains a record of cash funds for use on daily court runs. Provides back up support to the Docket Clerks by providing daily reminders of events scheduled and due and to make follow up calls to timekeepers to ensure appropriate conclusions. Supports Docket Clerks by identifying and recommending changes to docket policies, procedures, forms, etc. to provide better service and support to timekeepers. Must have a High School Diploma or equivalent. Ideal candidates will have zero to three years of law firm docket or litigation experience. Associates Degree or Higher and/or Paralegal Certificate preferred. Must have experience using Windows, Internet, and have typing and data entry skill. Ability to rapidly learn the basics of the Rules of Civil Procedure for State, Federal and Municipal Courts or familiarity therewith. Must have great attention to detail, excellent customer service skills and be familiar with the litigation process.

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