Director of Performance ImprovementRisk Management Santa Rosa

Profile

POSITION TITLE:
Director of Performance Improvement/Risk Management
REPORTS TO:
Chief Operating Officer
DESCRIPTION OF POSITION:
Responsible for the development, planning, coordination and administration of a systematic program designed to reduce risk and injury. Also responsible for developing, implementing and monitoring of a quality review program.
KEY RESPONSIBILITIES:
Development:
Fosters an environment that maximizes the value of human resources. Encourages people to realize their potential. Develops training plans with employees. Provides training and tools for improvement. Provides opportunities to apply knowledge and skills.
Accountability:
Demonstrates responsibility for and pride of ownership in one's own actions, and those of the team. Accepts obligations and commitments. Cultivates team awareness of responsibilities. Gives credit when due.
Leadership:
Guides, directs, motivates, and influences others. Provides positive reinforcement and feedback for improvement. Models a positive attitude towards organization. Focuses the team on teamwork to achieve goals. Understands and is sensitive to the needs of others. Sets high performance expectations. Develops others by appropriate delegation.
Decision Making:
Chooses courses of action using sound and logical judgment. Optimizes information from multiple sources. Considers multiple goals, perspectives, options, and outcomes when making a decision. Uses intuition and insight in decision making when appropriate.
Creativity:
Creativity is the employment of originality, imagination, and inventiveness to generate new ideas, alternatives, or solutions. Develops new or improved methods, products, or services. Displays intellectual curiosity, and challenges conventional practices for the good of the organization.
Action:
Initiates and/or follows through with a plan or task. Able to take the initiative to capitalize on an opportunity. Is able to generate and implement solutions in the face of changing situations.
Currency:
Stays current with the new techniques in the field. Is able to differentiate between fads and substance when viewing new developments. Requirements
Knowledge and Experience:
Bachelor's degree in a related field required, MBA preferred.
Minimum of 3 years experience with specific experience and knowledge in the areas of risk management, infection control and utilization review.
Knowledge of psychiatric service delivery system and treatment methods, with specific knowledge and skills in areas of risk management, infection control, and utilization review.
Current knowledge of continuous quality improvement methodology.
Knowledge of applicable standards and regulations.
Current CPR certification (or obtained within first 30 days of hire).
Current CPI (or obtained within the first 30 days of hire).
Skills and Abilities:
Maintains confidentiality of patients at all times
Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds.
Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint.)
Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.
Skilled in data collection, analysis, evaluation and interpretation
Strong written and verbal communication skills.
Strong interpersonal skills. Ability to work with people with a variety of background and educational levels.
Ability to work independently and as part of a team.
Good judgment, problem solving and decision-making skills.
Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others.
Ability to work in a fast-paced, expanding organization.
Physical Requirements
While performing the duties of this job, this position is frequently required to do the following:
Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.
Give and follow verbal and written instructions with attention to detail and accuracy.
Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
Vision: see details of objects at close range.
Coordinate multiple tasks simultaneously.
Reach forward, up, down, and to the side.
Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.
Lift up to five (5) pounds.
Benefits
Medical
Vision
Dental
401(k)
3.5 Weeks Paid Time Off
$25,000 Life insurance policy is provided at no charge to the employee
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