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Location
Detroit, TN, United States
Posted on
Feb 23, 2021
Profile
:text,ActualValueFromSolar:null},{QuestionName:Job Description,AnswerValue:u003cp dir=LTR\u003eu003cbu003eJob Summaryu003c/bu003e:u003c/pu003eu003cp dir=LTR\u003eResponsible for assisting the Director of Event Security with managing all aspects of security operations at LCA, Fox Theatre, City Theatre, DTE, Meadow Brook, Freedom Hill and all other District Detroit venues. Ensure the security staff delivers quality service with internal and external guests through excellence in standards, presentation and professionalism. Plan, coordinate and direct activities such as patrol of physical property; monitoring system response, and personnel. Disseminate information to staff in regard to post orders, revisions and daily event and non-event needs.u003c/pu003eu003cp dir=DEFAULT\u003eu0026nbsp;u003c/pu003eu003cp dir=LTR\u003eMaintains compliance for Venue Security policies and procedures through regular on-site evaluations. Responds to incidents of crime, which occur in the area and participates with local law enforcement agencies in the investigation of such incidents. Provides security and safety services to LCA and all District Detroit entities. This position is responsible for event-based Crowd Manager performance and coaching.u003c/pu003eu003cp dir=DEFAULT\u003eu0026nbsp;u003c/pu003eu003cp dir=LTR\u003eu003cbu003eKey Responsibilities:u003c/bu003eu003c/pu003eu003cp dir=DEFAULT\u003eu0026nbsp;u003c/pu003eu003cp dir=LTR\u003eu003cbu003eInspections / Investigationsu003c/bu003eu003c/pu003eu003culu003eu003cliu003eConducts inspections of concessions/merchandise points of sale at the venues (OEI, ODM and DTI) and documents the results in order to monitor compliance of the cash handling, safety and security policies and procedures. Reviews results with Vice President of Corporate Security and/or Designee/Director of Venue Security.u003c/liu003eu003cliu003eResponds to incidents of crime reported/possible internal issues, coordinates investigations and provides support for colleagues and customers.u003c/liu003eu003cliu003eInvestigates incidents in a timely manner. Prepares the critical incident report and investigation summary and provides same to the Vice President of Corporate Security and/or Designee/Director of Venue Security. Ensures all reports and updates are submitted to Business Unit Executives.u003c/liu003eu003cliu003eFollows up on incidents by providing assistance to colleagues in the criminal justice process and maintains contact with colleagues and agencies as necessary to complete investigation.u003c/liu003eu003cliu003eMaintains accurate documents on all investigations until file is completed and incident is closed.u003c/liu003eu003cliu003eInvestigates foreign object reports and documents findings and communicates with Risk Management.u003c/liu003eu003c/ulu003eu003cp dir=LTR\u003eu003cbru003eu003cbu003eSafety Managementu003c/bu003eu003c/pu003eu003culu003eu003cliu003eManagement of Venue Security Supervisor on operational shift staff (24/7) including concerts and events.u003c/liu003eu003cliu003eDirect and manage Venue Security Staff (24/7) daily operations including reviewing Venue Security Supervisor reports and approving same, responding to critical incidents, notifying appropriate District Detroit Executives, developing and implementing post orders for Venue Security Supervisors and approving daily timekeeping functions for staff.u003c/liu003eu003cliu003eMonitor classified and unclassified intelligence systems provided by DHS, Tripwire, TSA, MIOC and DSEMIIC supporting all IHI Business Units. Appropriately distribute critical intelligence documents in a timely manner to ensure safety and security of IHI Business Units, facilities and colleagues.u003c/liu003eu003cliu003eMonitor and respond to venue alarm/intrusion systems in District Detroit, including notification to appropriate public safety-first responders.u003c/liu003eu003cliu003eManage companywide Incident Reporting Software and Database, analyze data and generate reports.u003c/liu003eu003cliu003eInstalls, maintains and monitors covert camera equipment used for internal and external investigations.u003c/liu003eu003cliu003eConducts executive services details as directed by the Director of Venue Security and/or the Vice-President of IHI Corporate Security.u003c/liu003eu003cliu003eManage the 24/7 Command Center Staff responsible for proprietary intrusion alarms, life-safety alarms and video equipment at LCA and District Detroit venues.u003c/liu003eu003cliu003eRecovers restitution’s voluntarily or through court order.u003c/liu003eu003cliu003eAttends staff meetings and coordinates classroom instruction sessions including First Aid/AED/CPR, fire-life safety, new colleague orientation and emergency management programs. Coordinates and oversees Site Emergency Action Plans (SEAP), Business Continuity Incident Response Plans (BCIRP), fire-life safety Systems and supporting programs including tabletop exercises (TTX), fire drills and fire captain training for LCA and District Detroit.u003c/liu003eu003c/ulu003eu003cp dir=LTR\u003eu003cbru003eu003cbu003eSupervisory Responsibilities: u003c/bu003eu003c/pu003eu003culu003eu003cliu003eConducts screening interviews / hiring for open department positions.u003c/liu003eu003cliu003eTrains and develops security colleagues.u003c/liu003eu003cliu003eManages Venue Security Supervisor payroll, hours, submission and process.u003c/liu003eu003cliu003eManages Venue Security Supervisor performance, coaches colleagues and creates development plans.u003c/liu003eu003c/ulu003eu003cp dir=LTR\u003eu003cbru003eu003cbu003eSupplemental Job Functions:u003c/bu003eu003c/pu003eu003culu003eu003cliu003eIdentifies LCA and District Detroit venue areas with a need for special security equipment. Ensures the maintenance of such equipment, i.e. CCTV, alarms, etc.u003c/liu003eu003cliu003eEstablishes and maintains professional relationships with law enforcement agencies and affiliates oneself with professionals in area crime prevention groups.u003c/liu003eu003cliu003eDevelops and maintains a preventative maintenance plan for Life Safety equipment for facilities/venues.u003c/liu003eu003cliu003ePeriodically attends Security oriented conferences, seminars and workshops to keep abreast of innovations technology.u003c/liu003eu003cliu003eCommunicates with other departments and outside contacts as needed.u003c/liu003eu003cliu003eOther duties and projects as assigned.u003c/liu003eu003c/ulu003eu003cp dir=LTR\u003eu003cbru003eu003cbu003eMinimum Knowledge, Skills and Abilities:u003c/bu003eu003c/pu003eu003culu003eu003cliu003eBachelor’s degree in area of study, preferably security management or criminal justice, experience may be considered in lieu of degree.u003c/liu003eu003cliu003eTen (10) - Sixteen (16) years of experience in security and safety, experience with major law enforcement, public or private sector security and event management.u003c/liu003eu003cliu003eStrong working knowledge of criminal and civil codes dealing with private sector security policies and procedures.u003c/liu003eu003cliu003eThe ability to travel.u003c/liu003eu003cliu003eStrong management and training ability.u003c/liu003eu003cliu003eExcellent written, oral, and interpersonal skills.u003c/liu003eu003cliu003eExperience and/or training in the field of interview and interrogation.u003c/liu003eu003cliu003eProof of and maintain a valid operator’s license, automobile insurance as a primary driver, valid passport, as well as, a reliable means of transportation to carry out essential job functions, in accordance with company policy and procedures.u003c/liu003eu003cliu003eMust pass a criminal background check in accordance with company policy and periodically checked thereafter.u003c/liu003eu003cliu003eMust be willing and able to work evening and weekends.u003c/liu003eu003cliu003eMust possess a valid credit card in own name.u003c/liu003eu003cliu003eMust be available/on call 24 hours.u003c/liu003eu003c/ulu003eu003cp dir=LTR\u003eu003cbru003eu003cbu003ePreferred Knowledge, Skills and Abilities:u003c/bu003eu003c/pu003eu003culu003eu003cliu003eMaster’s degree in Security Management or Criminal Justiceu003c/liu003eu003cliu003eProfessional training certifications in Security Management or Criminal Justice.u003c/liu003eu003c/ulu003eu003cp dir=LTR\u003eu003cbru003eu003cbu003eWorking Conditions:u003c/bu003eu003c/pu003eu003culu003eu003cliu003eGeneral office environment with little discomfort from noise, temperature and weather exposure.u003c/liu003eu003cliu003eExterior walking conditions expose to all weather elements, noise to include concerts, airport noise.u003c/liu003eu003cliu003eCan be exposed to potentially hostile environments, confrontations and or dangerous situations.u003c/liu003eu003cliu003eMust be available to travel as needed and on short notice.u003c/liu003eu003c/ulu003e,VerityZone:jobdescription,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Req Number,AnswerValue:5285BR,VerityZone:autoreq,QuestionType:text,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Detroit,VerityZone:formtext6,QuestionType:text,ActualValueFromSolar:null},{QuestionName:State,AnswerValue:Michigan ,VerityZone:formtext2,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Posted Job Title,AnswerValue:Security Manager,VerityZone:formtext7,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Business Unit,AnswerValue:DETROIT TIGERS,INC. ,VerityZone:formtext3,QuestionType:single-select,ActualValueFromSolar:null}],GQId:2912,isGQResponsive:true,isActive:true,isSocialReferralJobRestricted:false,localeId:1033,AutoOptionalReqId:5285BR,Title:SECURITY MANAGER,JobSiteId:6894,Link:****{Responsive_AdvancedCSS: \,Responsive_BackgroundColor: #FFFFFF,Responsive_BackgroundImage: none,Responsive_BaseFontColor: #000000,Responsive_BaseFontFamily: \u0027Helvetica Neueu0027, Helvetica, Arial, sans-serif,Responsive_BaseFontSize: 16px,Responsive_ButtonBackgroundColor: #000000,Responsive_CompiledCSS: .baseFontColor { color: #000000;}.baseColorPalette { background-color: #ffffff; 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