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Global Account Manager

Location
Boston, MA, United States

Posted on
Nov 19, 2020

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Global Account Manager
at **MEMBERS ONLY**SIGN UP NOW***.
Boston, MA
Global Account Manager
**MEMBERS ONLY**SIGN UP NOW***. is the open source digital experience company. We provide the world's most ambitious brands with technology that allows them to embrace innovation and create customer moments that matter. At **MEMBERS ONLY**SIGN UP NOW***. we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.
Headquartered in Boston, we have been named as one of North America’s fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are **MEMBERS ONLY**SIGN UP NOW***.. We are building for the future of the web, and we want you to be a part of it.
As the Global Account Manager, you will...
Develop and execute a large account, multi-LOB development strategy for a named set of **MEMBERS ONLY**SIGN UP NOW***.’s largest customers with a goal of growing **MEMBERS ONLY**SIGN UP NOW***.’s digital experience platform subscription business (Experience Factory and Marketing Hub)
Lead a cross-functional team of **MEMBERS ONLY**SIGN UP NOW***. colleagues and partners to deliver outcome-oriented digital experience solutions that drive full subscription renewal attainment and incremental subscription and services revenue
Ensure that all technology and business delivery expectations are met with a goal of improving NPS
You’ll enjoy this role if you have…
PROACTIVE, DISCIPLINED and PERSISTENT personal style with an innate sense of urgency
Strong intellect with an educated approach to delivering a deliberate point of view regarding cloud, open source and digital technologies
Ability to effectively communicate across the client organization, from hands-on technical resources to C-level executives
Strong technical acumen with proven ability to present and sell complex software products (infrastructure and applications) in a Voice of the Customer context, explicitly linking IT and business outcome value
Process-oriented approach to identifying, qualifying, negotiating and closing enterprise-level software subscription agreements in complex, multi-constituent enterprise environments
What you’ll need to be successful...
BS/BA required
8 years enterprise software/subscription sales experience – CMS and digital experience platform knowledge a strong plus
Successful track record of working remotely as a member of a distributed sales team
Transparent and accountable operating style (Salesforce proficiency required)
Dedication to the art and science of selling, preferably with Strategic Selling and/or Challenger sales method experience
History of consistently exceeding sales quota and business objectives
Proven ability to retain and capture new, full life-cycle enterprise business and build brand equity via successful whitespace mapping and sales play execution
Exemplary communication and presentation skills
Willingness and desire to travel as necessary in support of individual sales activities and team success
**MEMBERS ONLY**SIGN UP NOW***. is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

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