Account Management Analyst - Remote

Profile

:,ActualValueFromSolar:null},{QuestionName:External Title,AnswerValue:Account Management Analyst - Remote,VerityZone:formtext4,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Employment Type,AnswerValue:Full-time ,VerityZone:formtext16,QuestionType:radio,ActualValueFromSolar:null},{QuestionName:About Us,AnswerValue:u003cpu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eu003ca href=****target=_blank\u003eu003cspan style=color:#000000;\u003e**MEMBERS ONLY**SIGN UP NOW***..u003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003eu0026nbsp;(NYSE: RLGY) is the leading and most integrated provider of U.S. residential real estate services, encompassing franchise, brokerage, and title and settlement businesses as well as a mortgage joint venture. Realogy’s diverse brand portfolio includesu003cstrongu003eu0026nbsp;u003c/strongu003esome of the most recognized names in real estate: u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color:#000000;\u003eBetter Homes and Gardens® Real Estateu003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003e, u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color:#000000;\u003eCentury 21®u003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003e, u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color:#000000;\u003eColdwell Banker®u003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003e, u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color:#000000;\u003eColdwell Banker Commercial®u003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003e, u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color:#000000;\u003eCorcoran®u003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003e, u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color:#000000;\u003eERA®u003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003e, u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color:#000000;\u003eSothebyu0027s International Realty®u003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003e. Using innovative technology, data and marketing products, best-in-class learning and support services, and high-quality lead generation programs, Realogy fuels the productivity of independent sales agents, helping them build stronger businesses and best serve today’s consumers. Realogyu0027s affiliated brokerages operate around the world with approximately 190,000 independent sales agents in the United States and more than 112,000 independent sales agents in 113 other countries and territories.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003cpu003eu003cspan style=color:#000000;\u003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eAt Realogy, diversity fuels success – for our company and for our employees. We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed. u003cstrongu003eWe pursue talent u003c/strongu003e– strategic thinkers who are eager to innovate, focused on execution and accountable for results. u003cstrongu003eWe value diversity u003c/strongu003e– respecting backgrounds, cultures, perspectives.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003cpu003eu003cspan style=color:#000000;\u003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eYou’ll find our commitment to diversity reflected in our achievements:u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003culu003eu003cliu003eu003cspan style=color:#000000;\u003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eForbes 2020 Best Employers for Diversity.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eu003cspan style=color:#000000;\u003eRecognized on the 2020 Human Rights Campaign u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color:#000000;\u003eCorporate Equality Index u003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003e.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=color:#000000;\u003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eRecognized for gender diversity on our board of directors by Executive Women of New Jersey and Women’s Forum of New York.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eu003cspan style=color:#000000;\u003eFirst residential real estate company to endorse theu0026nbsp;u003c/spanu003eu003ca href=****Act target=_blank\u003eu003cspan style=color:#000000;\u003eEquality Actu003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003eu0026nbsp;and fully supportu0026nbsp;u003c/spanu003eu003ca href=****1447 target=_blank\u003eu003cspan style=color:#000000;\u003e H.R. 1447u003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003eu0026nbsp;amending the Fair Housing Act to include LGBTQ as protected classes.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003c/ulu003eu003cpu003eu003cspan style=color:#000000;\u003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eWith diversity, we succeed together. We hope you’ll join us.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003cpu003eu0026nbsp;u003c/pu003eu003cpu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eu003cspan style=color:#000000;\u003eCartus is theu0026nbsp;u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color:#000000;\u003etrusted industry leaderu003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003e, guiding clients through thousands of corporate relocation programs, large and small, unique and complex. Ideally equipped to lead, Cartus is ready to help your business – whenever, wherever your relocation program is headed. For more than 60 years, Cartus has helped relocating employees and their families find their way to new homes, new communities, and new experiences. We do it through an unwavering focus on listening and delivering services, solutions, and expertise that respond to their needs and the needs of their companies around the world. Whatever the move or location, we couple personal attention with the expertise gained through more thanu0026nbsp;4 million moves and a diverse client base.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003cpu003eu0026nbsp;u003c/pu003e,VerityZone:formtext36,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:EEO Statement,AnswerValue:EOE AA M/F/Vet/Disability,VerityZone:formtext34,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:State/Province/Region,AnswerValue:Connecticut ,VerityZone:formtext25,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Danbury,VerityZone:formtext19,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Company,AnswerValue:Cartus,VerityZone:formtext1,QuestionType:single-select,ActualValueFromSolar:null}],GQId:3130,isGQResponsive:true,isActive:true,isSocialReferralJobRestricted:false,localeId:1033,AutoOptionalReqId:10873BR,Title:Account Management Analyst - Remote,JobSiteId:7080,Link:****{Responsive_AdvancedCSS: /* Text Alignment */#N##N#.linkContainer.backgroundColor.LinkPadding.headerLinkContainer.ng-scope,#N#.homeFooterWrapper {#N##T#text-align: center;#N#}#N##N#/* Colors */#N##N#.mainInitialContainer .widgetSidebar,#N#.footerLink.responsiveWidth.ng-scope {#N##T#border: none;#N#}#N##N#/* Dimensions */#N##N#.gateway .welcomeBanner,#N#.gateway .welcomeBanner .welcome {#N##T#width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] {#N##T#width: 100%;#N#}#N##N#@media screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome {#N##T##T#width: 381px;#N##T##T#max-width: 35%;#N##T##T#/*min-width: 25%;*/#N##T#}#N##N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#width: 759px;#N##T##T#max-width: 65%;#N##T#}#N##N#}#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope {#N##T#width: 1200px;#N#}#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope,#N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#max-width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] img {#N##T#width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] img,#N#.pageHeader,#N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#height: auto;#N#}#N##N#@media only screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome .welcomeLiner,#N##T#.gateway .welcomeBanner .backgroundImageWrapperLink,#N##T#.gateway .welcomeBanner div[configurable-image] img {#N##T##T#height: 245px;#N##T#}#N##N#}#N##N#/* Padding */#N##N#@media screen and (min-width: 1260px) {#N##N##T#.mainInitialContainer .widgetSidebar {#N##T##T#padding-right: 8px;#N##T#}#N##N#}#N##N#/* Margins */#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope {#N##T#margin: auto;#N#}#N##N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#margin: 1em auto;#N#}#N##N#@media screen and (max-width: 1259px) {#N##N##T#.gateway .welcomeBanner div[configurable-image] img {#N##T##T#margin-left: 0;#N##T#}#N##N#}#N##N#/* Display Properties */#N##N##resumeBuilderBox {#N##T#display: none;#N#}#N##N#@media only screen and (max-width: 900px) {#N##N##T#.gateway .welcomeBanner,#N##T#.gateway .welcomeBanner .welcome,#N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#display: block;#N##T#}#N##N#}#N##N#@media only screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome,#N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#display: inline-block;#N##T#}#N##N#}#N##N#/* Object Fit Properties */#N##N#.gateway .welcomeBanner .backgroundImageWrapperLink img {#N##T#object-fit: cover;#N#}#N##N#/* Position Properties */#N##N#.mainInitialContainer .widgetSidebar {#N##T#position: relative;#N##T#top: auto;#N##T#left: auto;#N##T#right: auto;#N##T#bottom: auto;#N#}#N##consent_blackbar{#N# display: block;#N# position: fixed;#N# bottom: 0;#N# z-index: 999999;#N# opacity: 1; 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border-color: #004943; border-width: 14px 0 14px 0; border-style: solid;}.themed .threeLineIcon { border: 2px solid #004943; background-color: #004943; color: #ffffff;}.gateway.themed .callout { color: #ffffff; background-color: #747474;}.gateway.themed .callout::before { border-color: transparent transparent #747474 transparent;}.gateway.themed .callout::after { border-color: #747474 transparent transparent transparent;}.gateway.themed .rightIcons .bellIcon .fa-stack .fa-bell { background-color: #ffffff; color: #004943;}.gateway.themed .rightIcons .panelShow { background-color: #ffffff;}.gateway.themed .rightIcons .panelShow .fa-stack .fa-bell { color: #ffffff; background-color: #004943;}.headerStatusSticker.BorderSuccess,.jobSavedStatus.BorderSuccess { background-color: #ffffff;},Responsive_FooterBackgroundColor: #004943,Responsive_FooterLinkColor: #ffffff,Responsive_ForegroundColor: #004943,Responsive_HeaderBackgroundColor: #004943,Responsive_HeaderLinkColor: #09879B,Responsive_LinkColor: #09879B,Responsive_PrimaryHeaderLogo: ****none}},FooterInfo:[{Name:Privacy Policy,Value:****Statement,Value:****Not Sell My Personal Information,Value:****Applicant Privacy Notice,Value:****Scam Alert,Value:****type=application/ld json\u003e{@context:****style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eThe Account Management Analyst will be accountable for accurate and timely reporting of client data.u0026nbsp;The incumbent is responsible for the extraction and analysis of client mobility service information. Evaluates and writes client utilization presentations to include service usage, cost and quality reports, and makes recommendations based on relevant findings to drive the decision-making process and support business operations. Monitor financial transactions associated with the services delivered to the client and customers.u0026nbsp;All accounts payable and accounts receivable transactions must be accurate and timely in accordance with their governing contracts.u003c/spanu003eu003cbru003eu003cbru003eu003cspan style=\line-height:normal\\u003eu003cbu003eRESPONSIBILITIES:u003c/bu003eu003c/spanu003eu003cbru003eu003cbru003eu003cspan style=\line-height:normal\\u003eu003cbu003eClient Reporting:u003c/bu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003culu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003ePrepare client specific cost u0026amp; trend analysis presentations in support of designated account management teams inclusive of client annual reviews and power point presentationsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eCompile information for internal/external client dashboards, ongoing client status updates, and client account reviews.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eCreate, produce client Dashboard reports; compile information for client reviews and assist management in proposing effective solutions to meet client goals.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eAdvise account management teams on the methods and underlying information within the presentations.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eManage internal database, ensure client data integrity such as contracts, policy and support ongoing maintenance.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eCreate efficiencies in data retrieval and analysis and ensure proper documentation of all reports.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eAs necessary, conduct ad hoc analysis by synthesizing large volumes of data into meaningful conclusions.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eMonitor internal controls and reports to update system as necessary (i.e., stuck files, policy edits, policy matrix, unbilled, missing data items and the like.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003c/ulu003eu003cpu003eu003cbru003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eu003cbu003eAccount Support:u003c/bu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003culu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eWorks with AE2 and AE3 to continually partner with clients in order to fully understand their business, goals, strategies and challenges.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eAssists AE2 and AE3 in monitoring client SLAs, CTQs and service rating goals.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eAdvocate with internal supply chain team by effectively communicating the client’s philosophy and needs with regard to relocation policies.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eu0026nbsp;Maintain and foster positive relationships with Cartus’ internal departments and external suppliers in regard to exceeding client’s needs.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eSupports AE2 and AE3 in client policies and recommend revisions as appropriate.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eSupport group moves as needed including Critical Path Schedule preparation.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eAssist management in preparation of annual client year-end meetings, client proposals/presentations and projects, etc.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eMonitor internal controls and reports to update system as necessary (i.e., stuck files, policy edits, policy matrix, unbilled, missing data items and the like.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eProvides support to other team AE1’s to support entire client base.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003c/ulu003eu003cpu003eu003cbru003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eu003cbu003eFinancial Analytics:u003c/bu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003culu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eMonitor hard stop billing data for all client billing to ensure clients have been billed accurately for correct services.u0026nbsp; Conduct research to resolve discrepancies.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eMake invoice adjustments/voids when necessary.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eEnsure data integrity is maintained for client matrix requirements.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eServe as the primary contact for internal customers such as Account Management, Sales, Consulting Services, Implementation Team and the Proposals Group as it relates to billing/accounting related processes.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eConduct client audits on billing, accounts receivable, relocation accounting, sub-products, revenue adjustments and service status maintenance.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eConduct root cause analysis and trending on issues.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eMonitor and report results on contractual client Service Level Agreements and goals that have been identified as being critical to quality.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eAssist Account Management and Finance to ensure we are capturing all revenue opportunities within CHL and broker network placements.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003ePerforms heavy use of systems to research client billing issues and customer receivables.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eResearch and resolve client billing issues, including but not limited to creating and tracking of voids, write-offs, and revenue adjustments.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eConduct billing research for clients that may have occurred externally through Genpac or suppliers, or internally through accounts payable, cash applications, or client set-up.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eFacilitates out of cycle customer payments.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003c/ulu003eu003cpu003eu003cbru003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eu003cbu003eu003cspan style=\background:yellow\\u003eu003cspan style=\background-color:#ffffff;\\u003eClient Interactionu003c/spanu003eu003c/spanu003eu003c/bu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003culu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eu003cspan style=\background:yellow\\u003eu003cspan style=\background-color:#ffffff;\\u003eProvides client coverage for AE2’s while on business travel, vacation, etc.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eu003cspan style=\background:yellow\\u003eu003cspan style=\background-color:#ffffff;\\u003eRespond to client inquiries related to billing and customer/supplier payments.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eu003cspan style=\background:yellow\\u003eu003cspan style=\background-color:#ffffff;\\u003eResearch escalations, specific to operational issues.u0026nbsp;Assists in resolution to client.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eu003cspan style=\background:yellow\\u003eu003cspan style=\background-color:#ffffff;\\u003eParticipate in client meetings, annual client year-end meetings, and proposals as requested.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003c/ulu003eu003cpu003eu003cbru003eu003cbru003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eu003cbu003eQUALIFICATIONS:u003c/bu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003culu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eBacheloru0027s Degree is strongly preferredu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003e5 years of related business experience (reporting or financial analyst experience)u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eProficiency with data processing software (SQL, Access and Excel, Cognos)u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003c/ulu003eu003cpu003eu003cbru003eu003cbru003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eu003cbu003eDESIRED CHARACTERISTCS (Experience, Skills, Abilities):u003c/bu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003culu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eCommunication: Conveys information clearly, accurately and convincinglyu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eCustomer Advocacy: Builds and sustains collaborative working relationships with internal and external customersu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eInitiative: Focuses one’s personal efforts on identifying, anticipating and meeting the needs of othersu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eKnowledge: Demonstrates mastery of job related knowledge and understanding of the components of the relocation life cycleu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eManaging Stress: Focuses on managing one’s personal stress and assist others during stressful situationsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003ePlanning and Organizing: Identifies, describes and organizes the activities, resources, and timelines necessary to accomplish a goalu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eProblem Solving: Obtains sufficient data to analyze a situation and draw conclusions from which to develop a plan of action or provide a responseu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eSelf Management: Uses an accurate view of one’s emotions, personal values and strengthsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eTeamwork: Collaborates with others in ways that accomplishes organizational goalsu003cbru003eu003cbru003e** Remote working requires 50 MB download and 7 MB upload internet speedu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003c/ulu003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003e#LI-HW1u003cbru003e#LI-Remoteu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003e,hiringOrganization:{name:Realogy,sameAs:\,@type:Organization},identifier:{name:Realogy,@type:PropertyValue,value:10873BR},jobLocation:{address:{addressCountry:USA,addressLocality:Danbury,addressRegion:CT,postalCode:6810,streetAddress:\,@type:PostalAddress},@type:Place},title:Account Management Analyst - Remote,@type:JobPosting,validThrough:2022-08-26T23:59:59}u003c/scriptu003e,CustomWebTrackerResponse:[],Abc:0,SolarErrorOccurred:false,ShowSimilarJobs:false,SkillsFields:null} capture-escaped-parsed-value=preloadResponse />

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