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Job Details

Client Services Admin

Location
Raleigh, NC, United States

Posted on
Sep 22, 2020

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Job Description
Job Number:
39153
Client Services Admin
Job Description:
Out Client is a nation-wide staffing company that leverages its proprietary staffing platform, Hireflex, and other applicable technology, to provide local retail and merchandising temporary and full-time staffing to major national retail clients in all 50 states. The Client Services Admin will support key stakeholders by ensuring client services duties are completed in a timely and efficient manner. Pay for this role will be $16/hr.
Responsibilities:
Add, modify, cancel and delete client project/job requests in line with strategy/plan.
Communicate all material project/job changes to assigned associates and other key stakeholders.
Assist with project/job execution oversite; proactively adjust strategy/plan as needed.
Ensure all required training, including client required training access, is made available to assigned associates.
Work with Field Management to route out/schedule all direct hire/continuity positions once identified by Recruiting.
Complete the final check in verification and confirm the late cancellations and no shows and send the final report to the client.
Remove all associates that need to be removed from projects/jobs and setup new jobs/backfill jobs as needed in partnership with Field Mgmt and Employee Relations.
Provide daily actual and forecast staffing recap reports to clients and internal partners.
Assist with producing recurring and customized reporting to clients.
Ensure all ZOHO Desk tickets are resolved timely.
Review and approve client timesheets daily.
Ability to work a variable schedule; nights/weekends/holidays required.
Education Requirements:
Associate degree in business administration or a related field preferred.
Minimum of 2 year of experience staffing, scheduling, or recruiting.
Desired Background/Skills:
People Leadership
Communication
Driver of Results
Decisive and comfortable making decisions quickly
Manage Conflict
Qualifications:
Strong Microsoft office skills (word and excel)
Other Information:
Greene Resources is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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