Operations Compliance Program Manager

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Job Description
Minimum Qualifications
Education and/or Equivalent Experience:
Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus six (6) years of experience working in a field related to the job.
Graduation with a Master's degree from an accredited college or university in a field related to the job may substitute for experience up to two (2) years.
Licenses or Certifications:
Valid Class C Texas Driver License.
Notes to Applicants
Under limited supervision, the Operations Compliance Program Manager functions as a compliance professional with respect to electric industry reliability standards, market rules, and operating guides regarding transmission and generation services (Ops Reliability Requirements) promulgated by the Federal Energy Regulatory Commission ( FERC ), North American Electric Reliability Corporation ( NERC ), Texas Reliability Entity ( TRE ), Public Utility Commission of Texas ( PUCT ), and Electric Reliability Council of Texas, Inc. ( ERCOT ). This role will manage and oversee activities to assist work groups in complying with Ops Reliability Requirements.
Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE
for more information.
Employment Application:
The City of Austin employment application is an official document; incomplete applications will not be considered.
Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.
The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.
Résumés will not be accepted and statements such as see résumé will not be accepted. You may use N/A for fields that are not applicable.
Supplemental information or changes to your application will not be accepted after the job posting closes.
If you are selected as a top candidate:
Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. You must also provide proof of your professional licenses or certifications.
If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
This position requires a criminal background investigation.
ERCOT
This position requires the use of an ERCOT Digital Certificate ( EDC ) and therefore will require a Security Review to determine if the candidate meets all the requirements for issuance of the EDC .
Driving Requirement:
This position requires a Valid Class C Texas Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE )
requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.
Pay Range
Commensurate
Hours
Monday through Friday.
8:00 a.m. to 5:00 p.m.
Job Close Date
03/10/2022
Type of Posting
External
Department
Austin Energy
Regular/Temporary
Regular
Grant Funded or Pooled Position
Not Applicable
Category
Professional
Location
4815 Mueller Blvd, Austin TX 78723
Preferred Qualifications
Experience in NERC or ERCOT compliance related to an electric utility
Experience participating in or leading a NERC audit
Experience supervising or leading a team of professionals in a field related to electric utilities
Technical expertise in a field related to reliability compliance: generation operations, transmission operations, transmission planning, protection engineering, transmission engineering, generation engineering, or energy market operations
Professional Engineering License, NERC Operator Certification, or ERCOT Operator Certification
Strong interpersonal, verbal, and written communication skills
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Monitors applicable Ops Reliability Requirements. Tracks proposed changes, including providing information to appropriate Austin Energy Subject Matter Experts (SMEs) to allow timely comment or voting on such matters. Drafts comments to the applicable regulatory authorities. Leads cross-functional teams to attempt to ensure enterprise-wide compliance. Oversees the development, review, and approval of written policies and procedures necessary for compliance. Assists in developing/maintaining compliance monitoring systems and programs regarding compliance, including processes for self-reporting non-compliance events. Coordinates responses to requests for information, audits, spot checks, and other compliance activities. Assists the Reliability Compliance Director in managing the internal and external audit processes required to maintain consistent standards to assist in compliance. Advises the Reliability Compliance Director on the state of the company's compliance. Represents Austin Energy in Reliability Requirement development activity, and informs appropriate staff of Reliability Requirements and initiatives. Manages regional certification and registration process for Austin Energy. Develops and implement internal processes to assist in compliance with Reliability Requirements and codes of conduct. Monitors and reports on compliance with and/or violations. Advises management, as needed and as requested by the Reliability Compliance Director, on the state of the company's compliance. Assists work groups with systems development and implementation and integration of transmission and generations operations systems, planning, and analysis systems.
Responsibilities
- Supervision and/or Leadership Exercised:
Provides leadership, work assignments, evaluation, training, and guidance to others.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Knowledge of NERC and TRE Ops Reliability Requirements and PUCT Codes of Conduct.
Knowledge of ERCOT Protocols and Operating Guides.
Knowledge of systems used to forecast, evaluate, monitor, and control the transmission grid and generation resources.
Knowledge of International Organization for Standardization ( ISO ) quality management requirements.
Knowledge of transmission and generation planning preferred.
Knowledge of electric industry operations and evolving national and Texas regulatory developments.
Knowledge of the company's transmission and generation operations.
Knowledge of utility financial practices, including budget preparation, financial, regulatory and managerial accounting practices.
Knowledge of systems used to forecast, evaluate, and transact business in the electric industry.
Skill in oral and written technical and/or general communication, including preparation of written reports.
Skill in handling conflict resolution.
Strong leadership and communication skills.
Skill in project management.
Criminal Background Investigation
This position has been approved for a Criminal Background Investigation.
EEO/ADA
City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please **** or TTY (512) 974-2445.
Supplemental Questions
Required fields are indicated with an asterisk (*).
* This position requires graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus six (6) years of experience working in a field related to the job. Graduation with a Master's degree from an accredited college or university in a field related to the job may substitute for experience up to two (2) years. Do you meet these minimum requirements? Yes
No
* Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable).
(Open Ended Question)
* Do you have a valid Class C Texas driver license or the ability to acquire by the hire date? Yes
No
* The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes
No
* Describe your experience in NERC or ERCOT compliance related to an electric utility. If you do not have any, enter N/A.
(Open Ended Question)
* Describe your experience participating or leading a NERC Audit. If you do not have any, enter N/A.
(Open Ended Question)
* Describe your supervisory or team lead experience overseeing a team of professionals in field related to electric utilities. If you do not have any, enter N/A.
(Open Ended Question)
* Describe your technical expertise in a field related to reliability compliance: generation operations, transmission operations, transmission planning, protection engineering, transmission engineering, generation engineering, or energy market operations. If you do not have any, enter N/A.
(Open Ended Question)
* Please list any certifications you currently hold or have ever held such as a Professional Engineering License, NERC Operator Certification, or ERCOT Operator Certification along with year obtained and status (active/inactive). If you do not have any, enter N/A.
(Open Ended Question)
* If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes
No
* This position requires the use of an ERCOT Digital Certificate (EDC) and, therefore, will require a Security Review to determine if the candidate meets all the requirements for issuance of the EDC. Do you consent to a Security Review? Yes
No
Optional & Required Documents
Required Documents Optional Documents
Job Address
Austin
Texas
United States
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Employer:
City of Austin, TX
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About City of Austin
The City of Austin
This vibrant and dynamic city tops many lists for business, entertainment, and quality of life. One of the country’s most popular, high-profile “green” and culturally rich cities, Austin was recently selected the number one Best Place to Live in the U.S. (
U.S. News & World Report
). In 2016,
Forbes named
 Austin the city most likely to prosper over the next decade on their America’s Cities of the Future list, and the City of Austin ranked in the top ten on the 
Forbes
 list of America’s Best Employers for 2017. 
Austin continues to lead with its vision of being the Most Livable City in the Country, emerging as a player on the international scene with such events as SXSW, Austin City Limits, Formula 1, and being home to companies such as Apple, Samsung, Dell, and Ascension Seton Healthcare. From the home of state government and the University of Texas to the Live Music Capital of the World and its growth as a film center, Austin has gained worldwide attention as a hub for education, business, health, and sustainability. 
The City offers a wide range of events, from music concerts, food festivals, and sports competitions to museum displays, exhibits, and family fun. Austin is also home to a wonderful ballet, world-class museums, one-of-a-kind shopping, and beautiful outdoor spaces. You can just as easily spend your morning paddling the lake as you can strolling through a celebrated history museum. 
Located at the edge of the Texas Hill Country—rolling terrain of limestone bluffs, springs, rivers, and lakes—Austin’s temperate climate is ideal for year-round jogging, cycling, hiking on the City’s many trails, or swimming at Barton Springs or one of the area’s many other swimming holes. 
There are a number of excellent golf courses in the area as well as recreational opportunities for rowing, kayaking, canoeing, camping, rock climbing, disc golf, mountain biking, fishing, and more. Austin truly has something to offer for everyone.
City Government
The City of Austin is a progressive, full-service municipal organization operating under the Council-Manager form of government. Austin has a 10-1 council system with an at-large Mayor and Council Members that represent ten districts. The Mayor and Council Members may serve in their respective seats for four years with a maximum of two consecutive terms. 
The City Council appoints the City Manager who is the chief administrative and executive officer of the City. The City Manager is responsible for guiding and directing day-to-day operations, as well as providing strategic research, recommendations, and management leadership to the City Council on the city budget, programs, policies, and services. The City Manager implements the organization’s administrative responsibilities with a strong team of Assistant City Managers and department executives. Supported by a staff of more than 14,000 and a budget of $4.1 billion, the City Manager and staff deliver a broad range of services to the citizens of Austin. 
The City Council and City Manager of Austin are committed to the mission of delivering the highest quality, cost-effective services. Austin is a beacon of sustainability, social equity, and economic opportunity; where diversity and creativity are celebrated; where community needs and values are recognized; where leadership comes from its community members, and where the necessities of life are affordable and accessible to all.
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