Program Specialist - Remote

Profile

:,ActualValueFromSolar:null},{QuestionName:External Title,AnswerValue:Program Specialist - Remote,VerityZone:formtext4,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Employment Type,AnswerValue:Full-time ,VerityZone:formtext16,QuestionType:radio,ActualValueFromSolar:null},{QuestionName:About Us,AnswerValue:u003cpu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eu003ca href=****target=_blank\u003eu003cspan style=color:#000000;\u003e**MEMBERS ONLY**SIGN UP NOW***..u003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003eu0026nbsp;(NYSE: RLGY) is the leading and most integrated provider of U.S. residential real estate services, encompassing franchise, brokerage, and title and settlement businesses as well as a mortgage joint venture. Realogy’s diverse brand portfolio includesu003cstrongu003eu0026nbsp;u003c/strongu003esome of the most recognized names in real estate: u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color:#000000;\u003eBetter Homes and Gardens® Real Estateu003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003e, u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color:#000000;\u003eCentury 21®u003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003e, u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color:#000000;\u003eColdwell Banker®u003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003e, u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color:#000000;\u003eColdwell Banker Commercial®u003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003e, u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color:#000000;\u003eCorcoran®u003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003e, u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color:#000000;\u003eERA®u003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003e, u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color:#000000;\u003eSothebyu0027s International Realty®u003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003e. Using innovative technology, data and marketing products, best-in-class learning and support services, and high-quality lead generation programs, Realogy fuels the productivity of independent sales agents, helping them build stronger businesses and best serve today’s consumers. Realogyu0027s affiliated brokerages operate around the world with approximately 190,000 independent sales agents in the United States and more than 112,000 independent sales agents in 113 other countries and territories.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003cpu003eu003cspan style=color:#000000;\u003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eAt Realogy, diversity fuels success – for our company and for our employees. We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed. u003cstrongu003eWe pursue talent u003c/strongu003e– strategic thinkers who are eager to innovate, focused on execution and accountable for results. u003cstrongu003eWe value diversity u003c/strongu003e– respecting backgrounds, cultures, perspectives.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003cpu003eu003cspan style=color:#000000;\u003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eYou’ll find our commitment to diversity reflected in our achievements:u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003culu003eu003cliu003eu003cspan style=color:#000000;\u003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eForbes 2020 Best Employers for Diversity.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eu003cspan style=color:#000000;\u003eRecognized on the 2020 Human Rights Campaign u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color:#000000;\u003eCorporate Equality Index u003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003e.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=color:#000000;\u003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eRecognized for gender diversity on our board of directors by Executive Women of New Jersey and Women’s Forum of New York.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eu003cspan style=color:#000000;\u003eFirst residential real estate company to endorse theu0026nbsp;u003c/spanu003eu003ca href=****Act target=_blank\u003eu003cspan style=color:#000000;\u003eEquality Actu003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003eu0026nbsp;and fully supportu0026nbsp;u003c/spanu003eu003ca href=****1447 target=_blank\u003eu003cspan style=color:#000000;\u003e H.R. 1447u003c/spanu003eu003c/au003eu003cspan style=color:#000000;\u003eu0026nbsp;amending the Fair Housing Act to include LGBTQ as protected classes.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003c/ulu003eu003cpu003eu003cspan style=color:#000000;\u003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eWith diversity, we succeed together. We hope you’ll join us.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003e,VerityZone:formtext36,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:EEO Statement,AnswerValue:EOE AA M/F/Vet/Disability,VerityZone:formtext34,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:State/Province/Region,AnswerValue:New Jersey ,VerityZone:formtext25,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Madison,VerityZone:formtext19,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Company,AnswerValue:Realogy Brokerage Group ,VerityZone:formtext1,QuestionType:single-select,ActualValueFromSolar:null}],GQId:3130,isGQResponsive:true,isActive:true,isSocialReferralJobRestricted:false,localeId:1033,AutoOptionalReqId:10844BR,Title:Program Specialist - Remote,JobSiteId:7080,Link:****{Responsive_AdvancedCSS: /* Text Alignment */#N##N#.linkContainer.backgroundColor.LinkPadding.headerLinkContainer.ng-scope,#N#.homeFooterWrapper {#N##T#text-align: center;#N#}#N##N#/* Colors */#N##N#.mainInitialContainer .widgetSidebar,#N#.footerLink.responsiveWidth.ng-scope {#N##T#border: none;#N#}#N##N#/* Dimensions */#N##N#.gateway .welcomeBanner,#N#.gateway .welcomeBanner .welcome {#N##T#width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] {#N##T#width: 100%;#N#}#N##N#@media screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome {#N##T##T#width: 381px;#N##T##T#max-width: 35%;#N##T##T#/*min-width: 25%;*/#N##T#}#N##N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#width: 759px;#N##T##T#max-width: 65%;#N##T#}#N##N#}#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope {#N##T#width: 1200px;#N#}#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope,#N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#max-width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] img {#N##T#width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] img,#N#.pageHeader,#N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#height: auto;#N#}#N##N#@media only screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome .welcomeLiner,#N##T#.gateway .welcomeBanner .backgroundImageWrapperLink,#N##T#.gateway .welcomeBanner div[configurable-image] img {#N##T##T#height: 245px;#N##T#}#N##N#}#N##N#/* Padding */#N##N#@media screen and (min-width: 1260px) {#N##N##T#.mainInitialContainer .widgetSidebar {#N##T##T#padding-right: 8px;#N##T#}#N##N#}#N##N#/* Margins */#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope {#N##T#margin: auto;#N#}#N##N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#margin: 1em auto;#N#}#N##N#@media screen and (max-width: 1259px) {#N##N##T#.gateway .welcomeBanner div[configurable-image] img {#N##T##T#margin-left: 0;#N##T#}#N##N#}#N##N#/* Display Properties */#N##N##resumeBuilderBox {#N##T#display: none;#N#}#N##N#@media only screen and (max-width: 900px) {#N##N##T#.gateway .welcomeBanner,#N##T#.gateway .welcomeBanner .welcome,#N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#display: block;#N##T#}#N##N#}#N##N#@media only screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome,#N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#display: inline-block;#N##T#}#N##N#}#N##N#/* Object Fit Properties */#N##N#.gateway .welcomeBanner .backgroundImageWrapperLink img {#N##T#object-fit: cover;#N#}#N##N#/* Position Properties */#N##N#.mainInitialContainer .widgetSidebar {#N##T#position: relative;#N##T#top: auto;#N##T#left: auto;#N##T#right: auto;#N##T#bottom: auto;#N#}#N##consent_blackbar{#N# display: block;#N# position: fixed;#N# bottom: 0;#N# z-index: 999999;#N# opacity: 1; 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The role will be focused on implementing the promotional and engagement strategy across u003c/spanu003eu003c/spanu003eu003c/spanu003eu003cspan style=\line-height:107%\\u003ecross-functional departments, the Angi partnership and with field stakeholders, cultivating and nurturing client (agent) relationships, and turning feedback into actionable program enhancements. u003c/spanu003eu003cspan style=\background:white\\u003eu003cspan style=\line-height:107%\\u003eu003cspan style=\color:black\\u003eThe Program Specialist will play a critical role in program delivery and support, providing direct assistance and support to sales agents and employees.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003cbru003eu003cbru003eu003cspan style=\line-height:107%\\u003eu003cbu003eu003cspan style=\background:white\\u003eu003cspan style=\line-height:107%\\u003eu003cspan style=\color:black\\u003eSpecific Responsibilities:u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/bu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003culu003eu003cli style=\margin-left:40px\\u003eu003cpu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eu003cspan style=\vertical-align:baseline\\u003eu003cbu003eImplement Promotional Strategyu003c/bu003e: Execute on brand promotion and communications strategy across internal and external of marketing channels including Facebook, Instagram, Yammer, brand newsletters and more. Assist with new program enhancement launches and make helpful product recommendations and suggestions to increase product adoption and engagement. u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli style=\margin-left:40px\\u003eu003cpu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eu003cspan style=\vertical-align:baseline\\u003eu003cbu003eCultivate Agent Advocatesu003c/bu003e: Establish and manage relationships with RealVitalize agent ambassadors; coordinate the collection of user testimonials to demonstrate the program’s key value points for future promotional purposes. u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli style=\margin-left:40px\\u003eu003cpu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eu003cspan style=\vertical-align:baseline\\u003eu003cbu003eProgram Field Liaisonu003c/bu003e: Serve as a critical point of contact and field liaison for building program awareness, responding to program questions, and assisting with issue escalations and resolutions. Assist Engagement Manager in conducting product training, demos, informational sessions, stakeholder reviews, etc., as neededu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli style=\margin-left:40px\\u003eu003cpu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eu003cspan style=\vertical-align:baseline\\u003eu003cbu003eProgram Supportu003c/bu003e: Act as the central point of support, bringing all escalated user issues and problems to a successful resolution that exceed user expectations. Coordinate with Help Desk, Operations and Customer service teams to resolve escalated Help Desk tickets on a national levelu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli style=\margin-left:40px\\u003eu003cpu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eu003cspan style=\vertical-align:baseline\\u003eu003cbu003eVoice of Customeru003c/bu003e: Enable the voice of the customer closed feedback loop process by identifying actionable tactical and strategic improvement recommendations; own on-going tracking and refinement of these projects based on subsequent results.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli style=\margin-left:40px\\u003eu003cpu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eu003cspan style=\vertical-align:baseline\\u003eu003cbu003eProcedural Refinementu003c/bu003e: Document, standardize and communicate the operating practices, program documentations and support materials for RealVitalize to ensure consistent application across the partnership and cross functional teams. Serve in critical quality assurance role managing the asset repositories. u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003c/ulu003eu003cpu003eu003cbru003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\vertical-align:baseline\\u003eu003cbu003eSkills and Qualificationsu003c/bu003eu0026nbsp;u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003culu003eu003cli class=\paragraph\ style=\margin-left:8px\\u003eu003cpu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\vertical-align:baseline\\u003eMinimum ofu0026nbsp;2-3u0026nbsp;years relevant experience in program or product promotions or brand marketingu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cpu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eCustomer-centric, keeps the customer at the forefront and championing the position of the customer through decision makingu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli class=\paragraph\ style=\margin-left:8px\\u003eu003cpu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\vertical-align:baseline\\u003eExcellent oral and written communication, collaboration and presentation skills requiredu0026nbsp;u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cpu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eu003cspan style=\vertical-align:baseline\\u003ePositive and upbeat attitude, approaches challenges with an open mindset; excellent interpersonal and customer service skills with the ability to troubleshoot and resolve customer issuesu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cpu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eu003cspan style=\vertical-align:baseline\\u003eStrong organizational skills with the ability to manage own workflow while coordinating with project teams and management on schedules, requirements, goals, and assignments as neededu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cpu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eu003cspan style=\vertical-align:baseline\\u003eProven ability to prioritize, perform under pressure, remain flexible with changing business needs and meet deadlinesu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli class=\paragraph\ style=\margin-left:8px\\u003eu003cpu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\vertical-align:baseline\\u003eMust be able to operate well under ambiguity, have a desire to grow, and respond well to feedbacku0026nbsp;u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cpu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eu003cspan style=\vertical-align:baseline\\u003eTechnologically proficient - familiarity with various operating systems, and ability to navigate basic computer software and hardware issuesu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cpu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eu003cspan style=\vertical-align:baseline\\u003eStrong proficiency with Microsoft Office Suite, including Teams, Outlook, Word, Excel, PowerPointu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli class=\paragraph\ style=\margin-left:8px\\u003eu003cpu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\vertical-align:baseline\\u003eExperience excelling in a highly matrixed environment with ability to work across multiple business units, a plusu0026nbsp;u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cpu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:normal\\u003eu003cspan style=\vertical-align:baseline\\u003eExperience with residential real estate brokerage, and knowledge of analytics and customer feedback tools are a plusu003cbru003eu003cbru003e#LI-JG1u003cbru003e#LI-Remoteu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003c/ulu003e,hiringOrganization:{name:Realogy,sameAs:\,@type:Organization},identifier:{name:Realogy,@type:PropertyValue,value:10844BR},jobLocation:{address:{addressCountry:USA,addressLocality:Madison,addressRegion:NJ,postalCode:7940,streetAddress:\,@type:PostalAddress},@type:Place},title:Program Specialist - Remote,@type:JobPosting,validThrough:2022-08-24T23:59:59}u003c/scriptu003e,CustomWebTrackerResponse:[],Abc:0,SolarErrorOccurred:false,ShowSimilarJobs:false,SkillsFields:null} capture-escaped-parsed-value=preloadResponse />

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