PRN Branch Administration Representative

Profile

Description

SeniorBridge is Humana's wholly owned home care business acquired in 2012. At SeniorBridge, we're passionate about helping families and loved ones find solutions that make life better, with greater peace of mind so families can focus on what matters most to them. The name describes both what we do for people - help them stay independent in their homes for as long as possible - and how we do it: work closely with healthcare providers to meet our client's needs. We provide concierge care management, private duty nursing, and personal care assistance services to seniors

What We Do

We provide concierge care management, private duty nursing, and personal care assistance services to seniors. Our investment in helping people live at home, even when faced with medical and functional challenges is second to none. Our Private Pay Home Care Program consists of care management professionals dedicated to delivering the highest quality in-home care management programs.

Responsibilities

The Branch Administration Representative is responsible for administration and/or management of one or more private pay home care branches. The Branch Administration Representative performs basic administrative/clerical/operational/customer support/computational tasks related but not limited to private pay home care scheduling and onboarding processing. Typically works on routine and patterned assignments. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Required Qualifications


High School diploma or equivalent
Strong computer and PC skills
Strong customer service and communication skills
Must be available to work on-call rotation Monday-Thursday 5:00PM-8:30AM EST; weekends Friday 5PM-Monday 8:30AM EST.
Work at home associates must provide their own high speed DSL or a cable modem. Satellite and/or wireless internet connections are NOT permitted. A minimum internet speed of 10x1 (10mbs download x 1mbs upload) internet speed is required
Associates working in the state of Arizona must comply with the Tobacco Free Hiring Policy (see details below under Additional Information) and upon offer will be subjected to nicotine testing as part of a 10-panel drug test


Preferred Qualifications


Home care, home health scheduling experience
Onboarding, credentialing experience


Additional Information

WAH Nationwide

Hours: Monday-Thursday 5:00PM-8:30AM EST; weekends Friday 5PM-Monday 8:30AM EST. Preferred availability 3x per month.

This position is part of the Variable Staffing Pool or VSP. Benefits are limited.

As a WAH associate, you will be required to work from your own home and no other location. In order to qualify, you must have a room in your home designated as a home office; away from high traffic areas where confidential information may be secured. You must provide your own high speed DSL or a cable modem. Satellite and/or wireless internet connections are NOT permitted. A minimum internet speed of 10x1 (10mbs download x 1mbs upload) internet speed is required. If your internet speed is unknown, you may contact your internet service provider or ****to verify your connection speed.

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

The following policy applies ONLY to associates working in the state of Arizona:

Humana is committed to providing a safe and healthy work environment and to promoting the health and well-being of its associates. Effective July 1, 2011, Humana adopted a tobacco-free hiring policy that will promote a healthier workplace and will not hire users of tobacco and nicotine products. If you have any questions, please consult with your recruiter.

Scheduled Weekly Hours

20

Company info

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