Senior Systems Engineer - Access Certification - SailPoint

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POSITION PURPOSE

Implement IAM solutions using various technology by being a part of this transformation. They will build the solution by doing various POC, work with IAM engineering, ops, and business teams to implement the right solutions.

The Sr. Systems Engineer develops, maintains, and supports The Home Depot's technical infrastructure that includes network, hardware, database, and system software components.

The Sr. Systems Engineer is responsible for collaborating with and enabling product teams with infrastructure. Sr. Systems Engineers are expected to leverage tooling and custom applications to monitor and optimize performance. In addition, Sr. Systems Engineers may be involved in routine upgrades and application support as well as root cause and post-mortem analyses around security incidents and service interruptions.

As a Sr. Systems Engineer, you will be able to operate independently, though typically working as part of a team with varying skillsets.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

10% - Planning & Analysis:


Researches and analyzes business trends and behavioral data to identify opportunities for improvements and new initiatives
Drives the evaluation, development, and recommendation of specific technology products and platforms to provide cost-effective solutions that meet business and technology requirements
Researches and designs best fit infrastructure, network, database, and security architectures for products
Proactively creates and maintains tools for monitoring and support
Participates in project planning and reporting across multiple efforts


30% - Delivery & Execution:


Drives configuration, debugging, and support for infrastructure
Drives field and corporate roll-outs of technology
Drives the stand up of necessary system software, hardware, and equipment (physical or virtual) to meet changing infrastructure needs


50% - Support & Enablement:


Collaborates with product and project teams to understand needs and enable them with infrastructure
Supports technology architecture design review efforts for project and product teams
Leverages tooling and custom applications to monitor the operational status of applications, infrastructure, networks, databases, and security; optimizes and tunes performance as appropriate
Drives root cause analysis, debugging, support, and post-mortem analysis for security incidents and service interruptions
Maintains, upgrades, and supports existing systems and infrastructure to ensure operational stability
Opens and manages vendor problem tickets to resolution
Drives the production of in-house documentation around solutions
Monitors tools and proactively helps teams struggling with systems issues
Provides application support for software running in production
Creates scripts and tools that drive automation and enable product teams and end users to move towards self service


10% - Learning:


Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impacts tools, training, and support necessary to keep systems up, running, and secure
Participates in and contributes to learning activities around modern systems engineering core practices (communities of practice)
Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations


NATURE AND SCOPE

Typically reports to the Systems Engineer Manager or Sr. Manager.

ENVIRONMENTAL JOB REQUIREMENTS

Environment:

Located in a comfortable indoor area. Any unpleasant condition

Travel:

Typically requires overnight travel less than 10% of the time.

MINIMUM QUALIFICATIONS

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Additional Minimum Qualifications:

Must be legally permitted to work in the United States

Education Required:

High School Diploma/GED

Years of Relevant Work Experience: 4 years

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Preferred Qualifications:

IAM Access Certification


4 years of proven experience on various technology and products related to Identity & Access Management (IAM)
Must have an understanding of Identity Governance & Administration (IGA) concepts and industry standards
Extensive experience with Sailpoint or any other IGA product or cloud services is required.
Working experience in Directory (AD, LDAP), database (SQL), database (No-SQL) is preferred.
Integration implementation of various systems including cloud and SaaS.
Microsoft Azure AD and Google cloud experience is a plus.
Ability to adapt new technology and concepts including conducting the proof of concept (POC)
Experience installing and configuring vendor products and applications for a large company.
Development experience to enhance the products and integration is a plus, i.e. Phyton, Java, Powershell, REST (JSON), etc.
Work alongside other engineers, architects & managers to elevate technology and consistently apply best practices.
An understanding of business needs and commitment to delivering high-quality, prompt, and efficient service to the business
An understanding of organizational mission, values, and goals and consistent application of this knowledge
Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one


Knowledge, Skills, Abilities and Competencies:

Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

Collaborates: Building partnerships and working collaboratively with others to meet shared objectives

Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

Cultivates Innovation: Creating new and better ways for the organization to be successful

Drives Results: Consistently achieving results, even under tough circumstances

Global Perspective: Taking a broad view when approaching issues; using a global lens

Interpersonal Savvy: Relating openly and comfortably with diverse groups of people

Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear

Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder

Self-Development: Actively seeing new ways to grow and be challenged using both formal and informal development channels

Situational Adaptability: Adapting approach and demeanor in real time

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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