Market Research Consultant

Profile

Market Research Consultant
Responsibilities: Manage Research Manager (RM) performance and workload according to RM abilities and RA needs. Support management of Research Associate (RA) performance and workload according to RA abilities and member needs. Manage RA and RM team’s career progress, from interviewing and onboarding to promotion. Provide informal feedback and coaching to RAs and RMs through editing processes, regular check-ins, and daily interactions, with a focus on guidance for RMs. Provide formal feedback regarding direct reports’ performance on a bi-annual basis. Work with RMs and RA team to create processes and systems that maximize researcher productivity. Attend to data and administrative tasks on a regular basis to assist internal and external constituents in accessing research content. Oversee project allocation processes, planning for increases/decreases in demand for projects as well as fluctuations in research team capacity. Manage urgent and challenging requests, incorporating rush projects into team workflow. Design, manage, and edit research requests that meet or exceed member needs. Serve as escalation contact for members and **MEMBERS ONLY**SIGN UP NOW***. colleagues on all projects assigned to RA team. Develop issues-based relationships with members nationwide. Cultivate terrain knowledge of new sectors, and provide recommendations for building member-accessible resources. Build and maintain specialty topic expertise/knowledge as needed. Run weekly meetings with account management and coordinator, flagging project/member issues and monitoring timely scheduling of scoping calls. Synthesize key insights and trends across multiple projects. Proactively identify opportunities to align project recommendations with best practice research. Contribute to ongoing best practice research studies, including participation in research meetings and expert conversations. Develop scalable products and services to meet emerging member needs. Contribute to Research Management Team through oversight of allocation processes, management meetings, and special projects and initiatives. Act as steward of Ask **MEMBERS ONLY**SIGN UP NOW***. research team’s careers and morale, fostering a sense of team identity and engagement. Track projects and member usage; prepare quarterly reports. Take on additional responsibilities or tasks as-needed.

Company info

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