Client Intake Specialist

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Client Intake Specialist
The candidate will be the first point of contact, responsible for making a great first and lasting impression. Will incorporate a true team environment that values your input and is very supportive of your growth in the company and beyond, both personally and professionally. Duties : Serve as the primary point of contact and triages prospective clients to the appropriate resource based on client needs, geographic location and other qualifying firm criteria. Responds to potential clients via phone, email, chat and text. Coordinates and assists with the intake schedules for all attorneys. Ensures the timely response from the attorneys to the prospective clients. Performs client relation responsibilities to ensure customer satisfaction and conflict resolution.Seeks client feedback to improve future firm-client relationships. Assists with other essential functions of the firm. Bachelor’s Degree or 2 yrs relevant work experience is preferred. Must be able to pass a background check. Fluency and/or comprehension of other languages is a plus. Should have proven very valuable to people considering law school and recent grads looking for an opportunity to sharpen very important skills and/or experience in a fast-paced office.

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