Membership Sales amp Owners Relations

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DescriptionThe **MEMBERS ONLY**SIGN UP NOW***., is excited to welcome a Membership Sales & Ownership Relations Manager to the team! This is a brand new role that is perfectly suited for an experienced sales professional with a track record in building and maintaining strong customer relationships. Generates membership sales through personal contact, direct marketing, promotional activities, printed collateral and telemarketing. Responds to inquiries, follows leads, initiates new sales, conducts tours, and processes proposals, contracts, addendums, correspondence and records. Interviews, trains, supervises, counsels, schedules and evaluates staff.What will I be doing?nGenerate membership sales through lead generation in partnership with sales, marketing, reservations and guest services teamsnRetain members by offering assistance to enhance the member experience while continuing effort to deliver outstanding guest service and financial profitabilitynInteract with Ownership of villa rental and non-rental programs to maintain and secure new rental agreements and membershipsnAchieve on a daily/monthly basis standards and targets, as outlined by Key Performance Indicators: New membership sales goals, calls to appointment, referrals, new leadsnResponsible for recording daily sales and to be familiar with the total membership sales goalnBe fully aware of promotional activities and sales targetsnProduce an individual monthly sales plan to achieve preset sales targetsnAttend sales meetings (as required) to provide relevant information pertaining to membership salesnSupport the Director of Sales and Marketing for Membership in delivery of systems and initiatives aimed at improving and maintaining customer retentionnSell membership with integrity and full clarity of information and is understood by both the sales manager and new membernConduct sales tours of the facilities and give guidance to prospective customers on the type of membership category best suited to their needs and requestsnEnsure all prospective members received the appropriate information and tour of the facilitiesnResponsible for the administration of membership paperwork and to ensure that it is processed accordinglynBe the main contact for any member/owners issues related to the membership program, questions and/or assistance pre, during and post stay to deliver exceptional member experiencesnLiaise with current owners, both renters and non-renters to generate excitement and interest that focus on generating new members referrals, retaining existing renters, and securing new rental opportunities and Kulana membersnContribute to developing/re-imaging member services at aimed at raising Membership’s profile and maintaining the branded image of these servicesnIn conjunction with the Membership Sales Manager, be responsible for the management of the membership database and sales systemsnParticipate in any training initiatives, as trainer or trainer / trainer assessor, in relation to the duties of the positionnProvide cover as necessary in the absence of staff or as required by Director of Sales and Marketing MembershipnRequirementsWhat are we looking for?nTwo (2) or more years of sales experience with a proven ability to meet sales quotas and build relationships nExcellent communication, interpersonal, and customer service skills with an outgoing, motivational and friendly approach nSkills of soliciting, qualifying, relationship building and closing business with proven ability to reach and exceed revenue goalsnAbility to create and follow strategic plan for assigned market areasnAbility to succeed in a team-oriented environment; able to consistently demonstrate contributions to the teamnTwo (2) or more years of sales management experience preferrednPrior hospitality, timeshare or real estate experience preferrednLocal Hawai'i residents strongly preferrednSince being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:nHospitality - We're passionate about delivering exceptional guest experiences.nIntegrity - We do the right thing, all the time.nLeadership - We're leaders in our industry and in our communities.nTeamwork - We're team players in everything we do.nOwnership - We're the owners of our actions and decisions.nNow - We operate with a sense of urgency and disciplinenIn addition, we look for the demonstration of the following key attributes:nQualitynProductivitynDependabilitynCustomer FocusnAdaptabilitynWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all! Source: Hospitality Online,

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