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Location
Clarkston, MI, United States
Posted on
Jun 22, 2021
Profile
:text,ActualValueFromSolar:null},{QuestionName:Job Description,AnswerValue:u003ch1u003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eu003cbu003eJob Summary:u003c/bu003eu003cbru003eTo be an ambassador by providing first class customer service to every guest at every event.u003cbru003eu003cbru003eu003cbu003eKey Responsibilities: u003c/bu003eu003c/spanu003eu003c/spanu003eu003c/h1u003eu003culu003eu003cli class=MsoNoSpacing style=margin-left:8px\u003eu003ch1u003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eWelcome and warmly greet our guests and assist them with finding their seat as well as with any question or need they may have during their visit.u003c/spanu003eu003c/spanu003eu003c/h1u003eu003c/liu003eu003cli class=MsoNoSpacing style=margin-left:8px\u003eu003ch1u003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eResponsible for monitoring crowd behavior, and taking steps to ensure that each guest may enjoy the event without disruption from others.u003c/spanu003eu003c/spanu003eu003c/h1u003eu003c/liu003eu003cli class=MsoNoSpacing style=margin-left:8px\u003eu003ch1u003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eBe the first responder to all issues in the seating area, summoning for assistance when necessary.u003c/spanu003eu003c/spanu003eu003c/h1u003eu003c/liu003eu003cli class=MsoNoSpacing style=margin-left:8px\u003eu003ch1u003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eKeep seating area safe and organized ensuring all guests are in the proper seat and area is free from messes and hazards.u003c/spanu003eu003c/spanu003eu003c/h1u003eu003c/liu003eu003cli class=MsoNoSpacing style=margin-left:8px\u003eu003ch1u003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eScan tickets as guests enter the arena, and ensure that no guest is granted admittance without a valid ticket.u003c/spanu003eu003c/spanu003eu003c/h1u003eu003c/liu003eu003cli class=MsoNoSpacing style=margin-left:8px\u003eu003ch1u003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eGuard doors and stairways ensuring guests stay in the proper areas.u003c/spanu003eu003c/spanu003eu003c/h1u003eu003c/liu003eu003cli class=MsoNoSpacing style=margin-left:8px\u003eu003ch1u003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eEngage guests at every opportunity, taking the time to recognize regulars by name when appropriate.u003c/spanu003eu003c/spanu003eu003c/h1u003eu003c/liu003eu003cli class=MsoNoSpacing style=margin-left:8px\u003eu003ch1u003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eBe available to work at least 50% of all ticketed events.u003c/spanu003eu003c/spanu003eu003c/h1u003eu003c/liu003eu003cli class=MsoNoSpacing style=margin-left:8px\u003eu003ch1u003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eLearning the seating, layout, and policies and procedures of each of our venues.u003c/spanu003eu003c/spanu003eu003c/h1u003eu003c/liu003eu003cli class=MsoNoSpacing style=margin-left:8px\u003eu003ch1u003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eBe able to critically think and problem solve.u003c/spanu003eu003c/spanu003eu003c/h1u003eu003c/liu003eu003c/ulu003eu003ch1u003eu003cbru003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eu003cbu003eSupplemental Job Functions:u003c/bu003eu003c/spanu003eu003c/spanu003eu003c/h1u003eu003culu003eu003cli class=MsoNoSpacing style=margin-left:8px\u003eu003ch1u003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003ePerforms other duties as assigned.u003c/spanu003eu003c/spanu003eu003c/h1u003eu003c/liu003eu003c/ulu003eu003ch1u003eu003cbru003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eu003cbu003eMinimum Knowledge, Skills and Abilities:u003c/bu003eu003c/spanu003eu003c/spanu003eu003c/h1u003eu003culu003eu003cli class=MsoNoSpacing style=margin-left:8px\u003eu003ch1u003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eHigh school diploma and one to two years of customer service related experience is required.u003c/spanu003eu003c/spanu003eu003c/h1u003eu003c/liu003eu003cli class=MsoNoSpacing style=margin-left:8px\u003eu003ch1u003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eAbility to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers.u0026nbsp; u003c/spanu003eu003c/spanu003eu003c/h1u003eu003c/liu003eu003cli class=MsoNoSpacing style=margin-left:8px\u003eu003ch1u003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eAbility to print and speak simple sentences.u003c/spanu003eu003c/spanu003eu003c/h1u003eu003c/liu003eu003cli class=MsoNoSpacing style=margin-left:8px\u003eu003ch1u003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eAbility to add and subtract two digit numbers and to multiply and divide with 10u0027s and 100u0027s.u003c/spanu003eu003c/spanu003eu003c/h1u003eu003c/liu003eu003cli class=MsoNoSpacing style=margin-left:8px\u003eu003ch1u003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eAbility to perform these operations using units of American money and weight measurement, volume, and distance.u003c/spanu003eu003c/spanu003eu003c/h1u003eu003c/liu003eu003cli class=MsoNoSpacing style=margin-left:8px\u003eu003ch1u003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eAbility to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.u0026nbsp; u003c/spanu003eu003c/spanu003eu003c/h1u003eu003c/liu003eu003cli class=MsoNoSpacing style=margin-left:8px\u003eu003ch1u003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eAbility to deal with problems involving a few concrete variables in standardized situations.u003c/spanu003eu003c/spanu003eu003c/h1u003eu003c/liu003eu003c/ulu003eu003ch1u003eu003cbru003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eu003cbu003ePreferred Knowledge, skills and abilities:u003c/bu003eu003c/spanu003eu003c/spanu003eu003c/h1u003eu003culu003eu003cli class=MsoNoSpacing style=margin-left:8px\u003eu003ch1u003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eExperience working in the sports and entertainment industry.u003c/spanu003eu003c/spanu003eu003c/h1u003eu003c/liu003eu003c/ulu003eu003ch1u003eu003cbru003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eu003cbu003eWorking Conditions:u003c/bu003eu003c/spanu003eu003c/spanu003eu003c/h1u003eu003culu003eu003cli class=MsoNoSpacing style=margin-left:8px\u003eu003ch1u003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eIrregular and extended hours including nights, weekends, and holidays.u003c/spanu003eu003c/spanu003eu003c/h1u003eu003c/liu003eu003cli class=MsoNoSpacing style=margin-left:8px\u003eu003ch1u003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eAbility to climb stairs and stand for long periods of time.u003c/spanu003eu003c/spanu003eu003c/h1u003eu003c/liu003eu003cli class=MsoNoSpacing style=margin-left:8px\u003eu003ch1u003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eWhile performing the duties of this job, the colleague is occasionally exposed to moving mechanical parts and outside weather conditions.u0026nbsp; u003c/spanu003eu003c/spanu003eu003c/h1u003eu003c/liu003eu003cli class=MsoNoSpacing style=margin-left:8px\u003eu003ch1u003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eThe noise level in the work environment is usually loud.u003c/spanu003eu003c/spanu003eu003c/h1u003eu003c/liu003eu003cli class=MsoNoSpacing style=margin-left:8px\u003eu003ch1u003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eFrequent visual/auditory attention.u003c/spanu003eu003c/spanu003eu003c/h1u003eu003c/liu003eu003c/ulu003eu003ch1u003eu003cbru003eu003cspan style=font-size:14px;\u003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eu003ciu003eThe physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. 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90 Day Old Job