Senior User Experience Designer

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***This role is based at one of our corporate offices in Memphis, TN, McLean, VA, Dallas, TX, or Remote***

This is your chance to be a part of an in-house Customer Experience team that’s using guest insights to evolve our industry-leading channels and deliver personalized experiences. As a Senior User Experience Designer, you will bring your technical skills to a hospitality company with an award-winning culture. On the Experience Design team reporting to Senior Manager UX Design, you will support innovative projects including improving our digital dreaming, searching, and booking experiences.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:


Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Paid parental leave for eligible Team Members, including partners and adoptive parents
Mental health resources including free counseling through our Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Learn more about the rest of our benefits (****

At Hilton, we believe every Team Member is a leader. Our company is committed to offering leadership development opportunities through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. Hilton’s leadership development framework focuses on developing core leadership skills and business insight through a range of programs and approaches to meet varying learning needs and preferences.

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the key job duties that make your work unique.

What your day-to-day will be like:


Develop user-centered designs considering customer feedback, personas, user research, technical constraints or opportunities, and business needs
Communicate design ideas and prototypes clearly and persuasively to a variety of audiences
Deploy a variety of practices to build designs efficiently and craft accessible features
Leverage proven patterns to improve and optimize products - Establish and shape Fractal components in collaboration with UI Design
Contribute to user story evolution to make sure the experience expectations are clear and facilitate workshops as needed.


How you will collaborate with others:


Collaborate with pod team members and business partners to develop a core understanding of user personas and deliver solutions
Collaborate with research and testing to identify learning opportunities and designers to implement attractive designs
Work with the UX researcher to identify users’ needs and understand how users consume and navigate content


What projects you will take ownership of:


Enhancing the dreaming, searching, and booking experience on the Hilton Honors app
Maintaining a cohesive customer experience across digital platforms


WHY YOU’LL BE A GREAT FIT

You have these minimum qualifications:


Three (3) years of experience as a user experience designer, product designer, digital designer, or similar role
Experience with web and mobile platforms
Experience with common design tools such as Figma, Sketch, Adobe Creative Suite, etc.
Understanding of accessibility standards
Travel up to 10%


It would be useful if you have:


An online portfolio or samples of work demonstrating experience creating phenomenal user-centered design solutions
Proven capacity to optimally facilitate team meetings across multiple locations in an agile environment
Five (5) years of professional experience
Commitment to learning and expanding professional and technical knowledge.
BA/BS/Bachelor's Degree or equivalent professional experience


WHAT IT IS LIKE WORKING FOR HILTON

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands (****. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog (**** and Instagram (**** to learn more about what it’s like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to the individual’s color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. Hilton’s commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance our competitiveness in attracting Team Members, customers, corporate partners, and owners.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of parental leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, travel insurance, a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $65,000-$100,000 and is determined based on applicable and specialized experience and location.Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.#LI-REMOTE

Job: Experience Design

Title: Senior User Experience Designer

Location: null

Requisition ID: COR013QB

EOE/AA/Disabled/Veterans

Company info

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